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35ENGLISH
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE WEBSITE WWW.LANORDICA-EXTRAFLAME.COM
* if there is an additional system data-sheet.
HoT fuMes
High fumes temperature
Check pellet feed (see “EASY SETUP”), if the problem cannot be solved,
contact an authorised technician.
CHaMBeR pRoBe
Chamber probe fault. Contact the after-sales centre.
no flaMe
The pellet hopper is empty.
No pellet feed.
The gearmotor does not feed pellets.
Check for the presence of pellets in the hopper.
Adjust the pellet ow (see “EASY SETUP”).
DepR alaRM
The door is not closed correctly.
The ash drawer is not closed correctly.
The combustion chamber/ tube bundle is dirty.
The fumes exhaust pipe is blocked/dirty
Check hermetic door closure.
Check hermetic closure of the ash drawer.
Check cleanliness of the fumes pipe and the combustion chamber/ tube
bundle.
no
iGniTion
The pellet hopper is empty.
Pellet feed calibration inadequate.
Thermostat bulbs tripped.
Check for the presence of pellets in the hopper.
Adjust the pellet ow (see “EASY SETUP”).
Check the procedures described in the “Ignition chapter.
Check bulb thermostats (see chapter on Resetting)
no
iGniTion
BlaCk ouT
No current during the ignition phase.
Take the stove to OFF conditions using key 1 and repeat the procedure
described in the "Ignition" chapter.
auGeR CoMManD
Abnormal pellet loading. Contact after-sales centre
auGeR BloCkeD
Abnormal operation of pellet motor Contact after-sales centre
MaX eleCTRiCal CuR-
RenT
The automatic cleaning of the burn pot is
blocked. Burn pot dirty or clogged or door not
closed properly
Check that the door is closed properly
Check that the burn pot is free and clean
If the problem persists, contact the after-sales centre.
H2o pRoBe
H2O probe fault Contact after-sales centre
* DHW pRoBe
Fault in DHW probe. Contact after-sales centre
* BuffeR Tank pRoBe
Fault in Buffer tank probe. Contact after-sales centre
Close
HoppeR - sToVe
DooR
Pellet hopper open.
Stove door open.
Air inlet clogged or dirty.
Check that the pellet hopper and the combustion chamber door are closed
correctly.
Make sure that the compactor is installed correctly.
Check air inlet.
BloCkeD pWM
alaRM
The pump has stopped permanently
Pump blocked. Electronic module damaged
Contact after-sales centre
HoT pWM alaRM
The pump is operating but not with good
performance. Undervoltage 160-194v.
Pump in circuit breaker protection mode.
Contact after-sales centre
sToppeD pWM
alaRM
The pump has stopped but is still operational.
Undervoltage < 160v. Overvoltage.
Unexpected external ow.
Contact after-sales centre
sToppeD 2 pWM
alaRM
The pump has stopped but is still operational.
Problem in a component dierent to the pump.
Debris in installation.
Positioning in high temperature.
Contact after-sales centre
floW pWM alaRM
Pump blocked.
Liquid with high density.
Pipe obstructed.
Presence of air in the system.
Contact after-sales centre
pWM inTeRfaCe
alaRM
IPWM output interface damaged, in short
circuit or not connected
Contact after-sales centre
TRapDooR BloCkeD
The automatic cleaning of the burn pot is
blocked.
Burn pot dirty or clogged
The door is not closed properly.
Make sure that the door is closed properly. Make sure that the burn pot is
clear and clean.
The automatic cleaning of the burn pot is blocked.
If the problem persists, contact the service centre
35


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