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MADE IN ITALY
design & production
LUCIA PLUS
004277561 - Rev 001
UK
PeLLet StoveS USeR MANUAL
2 ENGLISH
3ENGLISH
ENGLISH ............................................................................................................................................................................................................ 5
WarNINGS ........................................................................................................................................................................................................ 5
SafEty .............................................................................................................................................................................................................. 5
routINE MaINtENaNcE ................................................................................................................................................................................ 7
INStaLLatIoN .................................................................................................................................................................................................. 8
MINIMUM DISTANCES .............................................................................................................................................................................................................................. 8
PREPARATIONS FOR MAINTENANCE ..................................................................................................................................................................................................8
DEtaILS of LucIa pLuS ................................................................................................................................................................................ 10
aIr DuctING fEaturES ............................................................................................................................................................................... 11
FACTORy DEFAUlT OPERATION IN AIR DUCTINg MODE .........................................................................................................................................................11
OPERATION IN AIR DUCTINg wITh ThERMOSTAT OR PRObE (OPTIONAl)......................................................................................................................11
ta aDDItIoNaL tHErMoStat (optIoNaL) ............................................................................................................................................... 12
FUSE ...............................................................................................................................................................................................................................................................12
StovE poSItIoNING ..................................................................................................................................................................................... 13
NotE for corrEct opEratIoN ................................................................................................................................................................ 13
pELLEtS aND LoaDING ................................................................................................................................................................................ 14
pELLEt HoppEr - prESSurISED cLoSurE. ................................................................................................................................................ 14
rEMotE coNtroL .........................................................................................................................................................................................15
REMOTE CONTROl ICONS ....................................................................................................................................................................................................................16
INSERTINg ThE bATTERIES ...................................................................................................................................................................................................................16
ADVICE AND PRECAUTIONS FOR ThE USE OF ThE REMOTE CONTROl ............................................................................................................................16
toucH ScrEEN DISpLay .............................................................................................................................................................................. 17
OPENINg ThE DISPlAy ..........................................................................................................................................................................................................................17
ClOSINg ThE DISPlAy ...........................................................................................................................................................................................................................17
coNtroL BoarD ........................................................................................................................................................................................... 18
ICON kEy ......................................................................................................................................................................................................................................................18
gENERAl MENU ........................................................................................................................................................................................................................................19
bASIC INSTRUCTIONS ............................................................................................................................................................................................................................19
fIrSt IGNItIoN SEttINGS ............................................................................................................................................................................ 20
MAINS POwER FREqUENCy 50/ 60hz .............................................................................................................................................................................................20
DATE-TIME ...................................................................................................................................................................................................................................................20
lANgUAgE ..................................................................................................................................................................................................................................................20
DEgREES ......................................................................................................................................................................................................................................................20
opEratIoN aND LoGIc ................................................................................................................................................................................ 21
froNt aIr ......................................................................................................................................................................................................22
aIr DuctING 1 ............................................................................................................................................................................................... 22
aIr DuctING 2 ............................................................................................................................................................................................... 22
EaSy SEtup ...................................................................................................................................................................................................23
cHroNo .......................................................................................................................................................................................................... 24
ENAblINg/DISAblINg ThE ChRONO ..............................................................................................................................................................................................24
SEttINGS ........................................................................................................................................................................................................ 26
UPDATE .........................................................................................................................................................................................................................................................26
STAND - by ..................................................................................................................................................................................................................................................26
OPERATION wITh ADDITIONAl ThERMOSTAT (OPTIONAl) .................................................................................................................................................26
ADDITIONAl ThERMOSTAT ..................................................................................................................................................................................................................27
DElTA T .........................................................................................................................................................................................................................................................27
FIRST lOAD .................................................................................................................................................................................................................................................27
wI-FI ...............................................................................................................................................................................................................................................................27
RESET .............................................................................................................................................................................................................................................................28
cLEaNING aND MaINtENaNcE ................................................................................................................................................................... 29
MaINtENaNcE ............................................................................................................................................................................................... 29
PERIODIC ClEANINg UNDER USER'S RESPONSIbIlITy .............................................................................................................................................................29
routINE MaINtENaNcE pErforMED By quaLIfIED tEcHNIcIaNS .................................................................................................... 31
ShUT-DOwN (END OF SEASON) ........................................................................................................................................................................................................31
DISpLayS ........................................................................................................................................................................................................ 34
aLarMS .......................................................................................................................................................................................................... 34
GuaraNtEE tErMS ...................................................................................................................................................................................... 35
DISpoSaL........................................................................................................................................................................................................ 36
attENtIoN
SurfacES caN BEcoME vEry Hot!
aLWayS uSE protEctIvE GLovES!
During combustion, thermal energy is released that signicantly increases the heat of surfaces, doors, handles, controls, glass, exhaust
pipes, and even the front of the appliance. Avoid contact with those elements if not wearing protective clothing (protective gloves
included). Make sure children are aware of the danger and keep them away from the stove during operation.
ATTENZIONE TASSATIVO
PrImA dI mOVImENTArE lA STufA TOglIErE lE
mAIOlIchE INdIcATE PEr EVITArE dANNI.
ATENÇÃO - OBrIgATÓrIO
ANTES dE mOVImENTAr A SAlAmANdrA, rE-
TIrAr AS cErâmIcAS INdIcAdAS PArA EVITAr
dANOS.
ATTENTION - cOmPulSOrY
BEfOrE mOVINg ThE STOVE, kINdlY TAkE ThE
cErAmIcS Off IN OrdEr TO
AVOId ANY dAmAgES
TÄhElEPANu!
ENNE Ahju lIIguTAmIST EEmAldAgE SEllElT
NÄIdATud kErAAmIlISEd OSAd, ET VÄlTIdA
kAhjuSTuSI.
ATTENTION - OBlIgATOIrE
AVANT dE BOugEr lE POêlE , fAIrE ATTENTION à
lEVEr lES cérAmIquES
INdIquéES POur éVITEr dES dégâTS
OBVEZNA POZOrNOST
PrIjE POmIcANjA PEćI, uklONITE OZNAčENE
PlOčIcE kAkO BISTE IZBjEglI OšTEćENjA.
VOrSIchT - OBlIgATOrISch
BEVOr SIE dEN OfEN BEwEgEN, BITTE uNBE-
dINgT dIE BEZEIchNETE kErAmIk kAchElN
ENTfErNEN um SchÄdEN Zu VErmEIdEN
POZOr OBVEZNO
PrEd PrEmIkANjEm PEčI OdSTrANITE OZNAčENE
mAjOlIkE, dA PrEPrEčITE POškOdOVANjE.
ATENcIÓN - PErENTOrIO
ANTES dE mOVEr lA ESTufA SAcAr lAS
mAYÓlIcAS INdIcAdAS PArA EVITAr dAñOS.
AdVArSEl - OBlIgATOrISk
før du flYTTEr OVNEN, Bør du TAgE
kErAmIkflISErNE Af fOr AT uNdgå SkAdEr.
4 ENGLISH
5ENGLISH
Warnings
This instructions manual is an integral part of the product: make sure that
it always accompanies the appliance, even if transferred to another owner
or user, or if transferred to another place. If it is damaged or lost, request
another copy from the area technician. This product is intended for the use
for which it has been expressly designed. The manufacturer is exempt from
any liability, contractual and extracontractual, for injury/damage caused to
persons/animals and objects, due to installation, adjustment and mainte-
nance errors and improper use.
Installation must be performed by qualied sta, which assumes com-
plete responsibility for the denitive installation and consequent good
functioning of the product installed. One must also bear in mind all laws
and national, regional, provincial and town council Standards present
in the country in which the appliance has been installed, as well as the
instructions contained in this manual.
The Manufacturer cannot be held responsible for the failure to comply
with such precautions.
After removing the packaging, ensure that the content is intact and com-
plete. Otherwise, contact the dealer where the appliance was purchased.
All electric components that make up the product must be replaced with
original spare parts exclusively by an authorised after-sales centre, thus
guaranteeing correct functioning.
safety
THE APPLIANCE MAY BE USED BY CHILDREN 8 YEARS OF AGE OR
OLDER AND INDIVIDUALS WITH REDUCED PHYSICAL, SENSORY, OR
MENTAL CAPACITIES OR WITHOUT EXPERIENCE OR THE NECESSARY
KNOWLEDGE, PROVIDED THAT THEY ARE SUPERVISED OR HAVE
RECEIVED INSTRUCTIONS ON SAFE USE OF THE APPLIANCE AND THAT
THEY UNDERSTAND THE INHERENT DANGERS.
THE GENERATOR MUST NOT BE USED BY PERSONS INCLUDING
We thank you for having chosen our company; our product is a great heating solution developed from the
most advanced technology with top quality machining and modern design, aimed at making you enjoy the
fantastic sensation that the heat of a ame gives, in complete safety.
6 ENGLISH
CHILDREN WITH REDUCED PHYSICAL, SENSORY AND MENTAL
CAPACITIES OR WHO ARE UNSKILLED PERSONS, UNLESS THEY ARE
SUPERVISED AND TRAINED REGARDING USE OF THE APPLIANCE BY A
PERSON RESPONSIBLE FOR THEIR SAFETY.
THE CLEANING AND MAINTENANCE REQUIRED BY THE USER MUST
NOT BE PERFORMED BY CHILDREN WITHOUT SUPERVISION.
CHILDREN MUST BE CHECKED TO ENSURE THAT THEY DO NOT PLAY
WITH THE APPLIANCE.
DO NOT TOUCH THE GENERATOR WHEN YOU ARE BAREFOOT OR
WHEN PARTS OF THE BODY ARE WET OR DAMP.
THE SAFETY AND ADJUSTMENT DEVICES MUST NOT BE
MODIFIED WITHOUT THE AUTHORISATION OR INDICATIONS OF THE
MANUFACTURER.
DO NOT PULL, REMOVE, TWIST THE ELECTRICAL CABLES COMING
OUT OF THE PRODUCT EVEN IF IT IS DISCONNECTED FROM THE MAINS.
IT IS ADVISED TO POSITION THE POWER SUPPLY CABLE SO THAT IT
DOES NOT COME INTO CONTACT WITH HOT PARTS OF THE APPLIANCE.
THE POWER SUPPLY PLUG MUST BE ACCESSIBLE AFTER
INSTALLATION.
DO NOT CLOSE OR REDUCE THE DIMENSIONS OF THE AIRING VENTS
IN THE PLACE OF INSTALLATION. THE AIRING VENTS ARE ESSENTIAL
FOR CORRECT COMBUSTION.
DO NOT LEAVE THE PACKAGING ELEMENTS WITHIN REACH OF
CHILDREN OR UNASSISTED DISABLED PERSONS.
THE HEARTH DOOR MUST ALWAYS BE CLOSED DURING NORMAL
FUNCTIONING OF THE PRODUCT.
WHEN THE APPLIANCE IS FUNCTIONING AND HOT TO THE TOUCH,
ESPECIALLY ALL EXTERNAL SURFACES, ATTENTION MUST BE PAID
CHECK FOR THE PRESENCE OF ANY OBSTRUCTIONS BEFORE
SWITCHING THE APPLIANCE ON FOLLOWING A PROLONGED PERIOD
OF INACTIVITY.
THE GENERATOR HAS BEEN DESIGNED TO FUNCTION IN ANY
CLIMATIC CONDITION. IN PARTICULARLY ADVERSE CONDITIONS
STRONG WIND, FREEZING SAFETY SYSTEMS MAY INTERVENE
THAT SWITCH THE GENERATOR OFF. IF THIS OCCURS, CONTACT THE
TECHNICAL AFTERSALES SERVICE AND ALWAYS DISABLE THE SAFETY
7ENGLISH
SYSTEMS.
IN THE EVENT THE FLUE CATCHES FIRE, USE SUITABLE SYSTEMS
FOR SUFFOCATING THE FLAMES OR REQUEST HELP FROM THE FIRE
BRIGADE.
THIS APPLIANCE MUST NOT BE USED TO BURN WASTE
DO NOT USE ANY FLAMMABLE LIQUIDS FOR IGNITION
DURING THE FILLING PHASE DO NOT PUT THE BAG OF PELLETS TO
INTO CONTACT WITH THE PRODUCT
THE MAJOLICAS ARE TOP QUALITY ARTISAN PRODUCTS AND
AS SUCH CAN HAVE MICRODOTS, CRACKLES AND CHROMATIC
IMPERFECTIONS. THESE FEATURES HIGHLIGHT THEIR VALUABLE
NATURE. DUE TO THEIR DIFFERENT DILATION COEFFICIENT, THEY
PRODUCE CRACKLING, WHICH DEMONSTRATE THEIR EFFECTIVE
AUTHENTICITY. TO CLEAN THE MAJOLICAS, IT IS RECOMMENDED TO
USE A SOFT, DRY CLOTH. IF A DETERGENT OR LIQUID IS USED, THE
LATTER COULD PENETRATE INSIDE THE CRACKLES, HIGHLIGHTING
THEM.
SINCE THE PRODUCT CAN TURN ON AUTOMATICALLY THANKS TO
THE TIMER, OR REMOTELY USING THE DEDICATED APPLICATIONS, IT IS
STRICTLY FORBIDDEN TO LEAVE ANY COMBUSTIBLE OBJECT WITHIN
THE SAFETY DISTANCES INDICATED ON THE TECHNICAL DATA PLATE.
routine Maintenance
Based on Decree 22 January 2008 n°37 art.2, routine maintenance means
interventions aimed at reducing degradation due to normal use, as well
as dealing with accidental events entailing the need of rst interventions,
which however do not modify the structure of the system upon which one
is intervening or its intended use according to the requirements laid down
by the technical standards in force and by the manufacturer's use and main-
tenance manual.
8 ENGLISH
INSTALLING INSERTS
When installing inserts, access must be prevented to the internal parts of the appliance and it must not be possible to access live parts during
extraction operations.
Any wiring, for example the power cable or room probe, must be positioned so as not to be damaged during movement of the insert and must
not come into contact with hot parts. If a cavity made of combustible material is installed, we recommend taking all the safety precautions
indicated by the installation standards.
VENTILATION AND AERATION OF INSTALLATION ROOMS
Ventilation in the event of a non-hermetic generator and/or of non-sealed installation must take place respecting the minimum area indicated below:
Appliance categories Reference standard
Percentage of the
net opening section with respect to the
appliance fumes outlet section
Minimum net opening value of the
ventilation duct
Pellet stoves UNI EN 14785 - 80 cm²
Boilers UNI EN 303-5 50% 100 cm²
INSTALLATION
GENERAL
The ue gas exhaust and hydraulic connections must be carried out by qualied personnel who must issue installation conformity
documentation compliant with national standards.
The installer must provide the owner or person acting for him, according to the legislation in force, with the declaration of conformity,
supplied with:
1) the use and maintenance manual of the appliance and of the system components (such as for example, the smoke ducts, chimney, etc.);
2) photocopy or photograph of the chimney plaque;
3) system booklet (where applicable).
The installer must ask to be issued with a receipt stating that the documentation has been provided, and must keep it with a copy of the technical
documentation relating to the installation.
For installation in a condominium, prior approval from the condominium's administrator must be requested.
Where required, check the exhaust gas emissions after installation. Should a sampling point be installed, it must be airtight.
COMPATIBILITY
Do not install in rooms with a re hazard. It is also forbidden to install it in living areas with the following characteristics:
1. where there are liquid fuel appliances with continuous or discontinuous operation that draw the combustion air into the room in which they
are installed.
2. where there are type B gas appliances intended for heating, with or without domestic hot water production and in adjacent and communicating
rooms.
3. where the depression measured in situ between the external and internal environment is greater than 4 Pa.
N.B.: Watertight appliances can also be installed in the cases indicated in points 1, 2 and 3 of this paragraph.
INSTALLATIONS IN BATHROOMS, BEDROOMS AND STUDIO FLATS
Installation in bathrooms, bedrooms and studio ats is only allowed for sealed or closed hearth appliances with ducted combustion air taken
from the outside.
oor protection
POSITIONING AND SAFETY DISTANCES
The support surfaces and/or points must have a suitable capacity to bear the overall weight
of the appliance, accessories and coverings. If the oor is made of a combustible material,
we recommend using a non-combustible material to protect the front part from any burnt
material which might fall during routine cleaning operations. The generator must be level
to function properly. The side walls, the rear walls and the oor support surface should be
made of non-combustible material.
One must also bear in mind all laws and national,
regional, provincial and town council regulations in force
in the country in which the appliance has been installed,
as well as the instructions contained in this manual.
Air inlet
Under any condition, including in the presence of extractor hoods and/or of controlled forced ventilation systems, the pressure dierence
between the generator installation rooms and the outside must always be equal to or less than 4 Pa.
MINIMUM DISTANCES
Installation next to ammable or heat-sensitive materials is permitted only if the special
safety distances specied on the label at the beginning of the manual (pag.2) are
observed. If the materials are not ammable, you must keep a side and rear distance of at
least 100 mm (without the inserts). For products equipped with rear spacers, wall-mounting
installation is permitted exclusively for the rear side.
PREPARATIONS FOR MAINTENANCE
To carry out extraordinary maintenance operations on the product, it may be necessary to move it away from the adjacent walls. This must be
done by a technician authorised to disconnect the combustion product evacuation ducts and then reconnect them. For heaters connected to the
hydraulic system, the connection between the system itself and the product must be made in such a way that, when an authorised technician is
about to carry out extraordinary maintenance operations, it is possible to move the heater at least 1 metre away from the adjacent walls.
3 - 5%
Max 3 mt
9ENGLISH
EXAMPLES OF CORRECT CONNECTION TO THE CHIMNEY
In the presence of type B gas appliances with intermittent operation not intended for heating, they must have their own aeration and/or
ventilation opening.
The air inlets must meet the following requirements:
they must be protected with grids, metal mesh, etc., but without reducing the net useful section;
they must be made so as to make the maintenance operations possible;
positioned so that they cannot be obstructed;
The clean and non-contaminated air ow can also be obtained from a room adjacent to that of installation (indirect aeration and
ventilation), as long as the ow takes place freely through permanent openings communicating with the outside.
The adjacent room cannot be used as a garage, or to store combustible material or for any other activity with a re hazard, bathroom,
bedroom or common room of the building.
FLUE GAS EXHAUST
The heat generator works in depression and is equipped with an outlet fan for ue gas extraction. There must be a single exhaust system for
the generator. Using a ue that is shared with other devices is not allowed.
The components of the ue gas exhaust system must be chosen in relation to the type of appliance to be installed in compliance with:
UNI/ TS 11278 in the event of metal chimneys, with particular attention to that stated in the specication;
UNI EN 13063-1 and UNI EN 13063-2, UNI EN 1457, UNI EN 1806 in the event of non-metallic chimneys.
The length of the horizontal section must be minimal and, in any case, no longer than 3 metres, with a minimum upward slope of 3%
There must not be more than 4 direction changes including the one due to the use of the "T" element.
A T tting with a condensation collection cap must be provided at the base of the vertical section.
If the exhaust is not inserted in an existing ue, a vertical section with a windproof end piece is required (UNI 10683).
The vertical duct can be inside or outside the building. If the smoke duct is inserted in an existing ue, it must be certied for solid fuel.
If the smoke duct is outside the building, it must always be insulated.
The smoke ducts must have at least one airtight inlet for ue gas sampling.
All the sections of the ue gas duct must be accessible to inspection.
Inspection openings must be provided for cleaning.
If the generator has a fume temperature lower than 160°C+ ambient temperature caused by the high yield (contact technicians) it
MUST be resistant to humidity.
A ue system that does not respect the previous points or, in general, that does not comply with the regulations, may cause condensation
phenomena inside it.
CHIMNEY CAP
The chimney caps must meet the following requirements:
they must have a useful outlet section no less than double that of the chimney/ducted system on which it is installed;
they must be adapted in order to prevent the penetration of rain and snow in the chimney/ducted system;
they must be built so that, in the event of winds coming from all directions and from any angle, the expulsion of combustion products
is in any case ensured;
Protection from rain
and wind
Condensation-proof
"T" tting with
inspection plug
Insulated ue
Insulated "T"
tting with
inspection plug
Protection from rain and wind
"T" tting with
inspection
plug
CONNECTION TO THE MAINS ELECTRIC SUPPLY
The generator is supplied with an electric power cable to be plugged into a 230V 50 Hz socket, possibly with a circuit breaker switch. The
socket must be easily accessible.
The electrical system must be compliant with standards. The eciency of the earthing circuit must be checked. Unsuitable earthing of the
system can cause malfunctioning for which the manufacturer will not be held liable.
Power supply variations beyond 10% can cause faulty operation of the product.
A
C
D
F
G
K
E
B
J
H
I
L
10 ENGLISH
DEtAILs oF LUCIA pLUs
A
Ambient air outlet
F
Combustion air inlet
J
Air Ducting Z2 inlets
B
Access to combustion chamber
and ash drawer
G
Air ducting Z2 outlet Air ducting Z1 inlets
C
Touch screen display
H
Air ducting Z1 outlet TA additional thermostat input
D
Pellet hopper pressurised closure
I
Ambient probe
K
On/O
Fuse
E
Fumes outlet
230 V power supply
L
Serial input
11ENGLISH
WITH PROBE NTC 10K
Remove the jumper on 1 and connect the NTC probe in the room that needs to be temperature-controlled through air ducting 1.
3 control modes:
air ducting features
The stove has 2 independent outlets for air ducting.
Air ducting 1 - 2 are enabled by factory default.
Features:
diameter of air ducting outlet: 2x80 mm
maximum recommended air ducting length 8 m
temperature controlled air ducting
Speed regulation can be set in 3 modes: OFF, AUTO, COMFORT
independent air ducting with option for enabling/disabling (ONOFF)
factory default operation in air ducting mode
Air ducting 1 and 2 are always in request by factory default (jumpers on 1 and 2 present), and follow the stove settings.
- No settings necessary.
operation in air ducting with thermostat or probe (optional)
The stove is tted with two independent motors for air ducting. The connection of an external thermostat or temperature probe (NTC 10K)
in inputs 1 and 2, located in the rear part of the stove, makes it possible to control the air ducting motor independently of the stove.
Suce it to connect the thermostat/temperature probe and set the desired temperature.
For information on air ducting settings see chapter:" Menu - Air ducting"
WITH AMBIENT THERMOSTAT OPTIONAL
Remove the jumper on 1 and connect the ambient thermostat in the room that needs to be temperature-controlled through air ducting 1.
3 control modes:
OPERATION IN AIR DUCTING WITH AMBIENT THERMOSTAT OPTIONAL
SET congured to OFF
(the temperature setting is not visible)
The air ducting motor will remain o unless the fumes temperature exceeds the
normal operating temperatures
SET congured to AUTO
(the temperature setting is not visible)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised (CLOSED CONTACT) the air ducting motor will follow the stove settings.
When the temperature set on the thermostat is reached (OPEN CONTACT), the air
ducting motor will switch OFF and switch on again when there is a new request.
SET congured to COMFORT
(the temperature setting is not visible)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised (CLOSED CONTACT) the air ducting motor will follow the stove settings
but at a lower speed than in SET AUTO for increased acoustic/ambient comfort.
When the temperature set on the thermostat is reached (OPEN CONTACT), the
ducting motor will switch o and switch on again when there is a new request.
SAMe OPerAting SettingS FOr Air ducting 2 MOtOr
12 ENGLISH
ta additional thermostat (optional)
The appliance is able to control the room temperature through an additional thermostat (optional).
After ignition (by pressing key 1 or in chrono mode), the stove will work to reach the set value on the thermostat, displaying WORK (closed
contact) on the screen. The on-board ambient probe will automatically be ignored.
installation must be performed by qualified staff and/or the manufacturer's service technicians
TO INSTALL AND ACTIVATE:
A mechanical or digital thermostat is required.
Remove the plug from the socket.
Using the image to the side as a guide, connect the two thermostat wires (clean contact - no 230 V!)
to the respective terminals at the back of the machine, one red and the other black.
Connect the power to the stove again.
The stove is now correctly congured.
It will work by checking the external additional thermostat based on the TA function.
OPERATION IN AIR DUCTING WITH NTC PROBE 10K OPTIONAL
SET congured to OFF
Set the desired temperature ( from 7 to 37 °C)
The air ducting motor will remain o unless the fumes temperature exceeds the
normal operating temperatures
SET congured to AUTO
Set the desired temperature ( from 7 to 37 °C)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised the air ducting motor will follow the stove settings.
When the temperature set in TEMPERATURE is reached, the air ducting motor will
switch OFF and switch on again when there is a new request.
SET congured to COMFORT
Set the desired temperature ( from 7 to 37 °C)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised the air ducting motor will follow the stove settings but at a lower speed
than in SET AUTO for increased acoustic/ambient comfort.
When the temperature set in TEMPERATURE is reached, the air ducting motor will
switch o and switch on again when there is a new request.
SAMe OPerAting SettingS FOr Air ducting 2 MOtOr
fuse
If there is no power supply to the stove, check the
state of the fuse located in the box between the
stove switch and the power cord connection.
J
for correct operation set
the ambient SET THERMOSTAT to LOWTA
13ENGLISH
note for correct operation
Pellet hopper lid
Fire door
The following indications must be respected for correct pellet
stove operation:
During stove operation, both the pellet hopper lid and the door
must always be closed.
Failure to comply with the above during operation will cause the
display to show the following:
"CLOSE HOPPER  STOVE DOOR"
This indication means that you have 60 seconds to close the
hatch/door and the pellet lid.
Once 60 seconds have passed, during ignition the stove will
go into "DEPR ALARM" mode, while during normal operation
the stove will go into "COOLING STAND BY" mode before
automatically resuming operation once the conditions are
satised (cold stove, etc.).
stove positioning
To ensure the stove works correctly, it should always be positioned so that it is perfectly level, using a spirit level.
14 ENGLISH
PELLETS AND LOADING
Pellets are made by subjecting wood shavings i.e. the rejects of pure unpainted wood from sawmills, carpentry products and products from
other activities connected to wood working and transformation, to very high pressures.
This type of fuel is fully ecological as no glues are used for its compaction. In fact, pellet compactness is guaranteed over time by a natural
substance found in wood: lignite.
In addition to being an ecological fuel, making best use of wood residue, pellets also have a series of technical advantages.
While wood has a caloric value of 4.4 kWh/kg (with 15% moisture, therefore after approximately 18 months of curing), that of pellets is 5
kWh/kg.
Pellet density is about 650 kg/m
3
and water content is equal to 8% of its weight. For this reason pellets do not need to be cured to obtain a
sucient heat yield.
THE USE OF POOR QUALITY PELLETS OR ANY OTHER MATERIAL WILL COMPROMISE STOVE FUNCTIONS, VOIDING
THE WARRANTY AND RELEASING THE MANUFACTURER OF LIABILITY.
PELLET HOPPER  PRESSURISED CLOSURE.
During stove operation, the pellet hopper lid must always be closed.
Keep clean
Do not place the bag Directly on the stove to loaD the tank.
always use a scoop to loaD the tank. Do not rub or place weights on the tank seal. keep the tank cover
seal supporting surface clean at all times. check the conDitions of the seal frequently. if DamageD,
contact your local authoriseD technician.
The pellets used must comply with the characteristics described by the
following standards:
EN PLUS class A1, ISO 17225-2 class A1
and
UNI EN 3035 with the following characteristics: water content ≤ 12%,
ash content ≤ 0.5% and lower caloric value >17 MJ/kg (in the case of
boilers).
The manufacturer always recommended using pellets with a diameter
of 6 mm with its products.
PELLET STORAGE
In order to ensure problem-free combustion pellets must be stored in
a dry place.
Open the tank lid and load the pellets using a scoop.
2
3
4
5
1
6
7
8
9
10
12
11
15ENGLISH
Remote contRol
The remote control can be used to adjust the main stove functions.
1
Transmitter
7
Select air mode
2
Display
8
Lock keyboard
3
On/o stove (hold for 3 seconds)
9
Degrees Celsius / Fahrenheit
4
Set power
10
Press the button once to enable or disable the chrono
5
Set switch-o delay: The button allows to set the switch-
o delay.
For example, if you set it to one hour, the stove will
automatically switch o after the set time *
11
Reset*
6
Set room temperature
12
Battery compartment
* not available in this model
16 ENGLISH
InseRtIng the batteRIes
Remove the battery compartment cover by sliding it down. Insert 2 AAA
batteries.
Insert the batteries respecting the correct polarity (+) and (-).
Close the cover of the battery compartment.
Respect the environment!
Used batteries contain metals that are harmful to the environment, and therefore must be disposed of separately in
special containers.
If the Remote contRol Is swItched off due to no batteRy
Installed, the stove can be contRolled fRom the
command panel located on the uppeR paRt of the stove.
when changIng the batteRIes, make suRe you follow the
symbols pRInted InsIde the Remote contRol.
Remote contRol Icons
advIce and pRecautIons foR the use of the
Remote contRol
Remove the batteries if it is not used for a long time.
When being used, direct it towards the stove's signal receiver.
Handle the remote control with care. When it is not being used, place it
on the special base supplied.
The remote control must not be left in a place where it is exposed to
direct sunlight or near a source of heat.
The quality of the signal may be aected by other IR sources.
Air mode selected:
Flashing COMFORT
On AUTO
Enable chrono
Light on = activated
Light o = deactivated
Set switch-o delay
Indicates the transmission of the radio
signal
On = during all radio communication
O = radio communication absent
Battery low Keys locked
Set power level.
The power level is displayed, instead of the set room temperature, for 3 seconds when one of the set
power buttons is pressed (4).
J
THE REMOTE CONTROL IS FITTED WITH AN LCD BACKLIT DISPLAY. THE BACKLIGHTING LASTS 20 SECONDS FROM THE
LAST PRESS OF A BUTTON. AFTER A CERTAIN TIME, TO SAVE BATTERY POWER, THE DISPLAY TURNS OFF ENERGY SAVING
MODE.
THE CONTROL FUNCTIONS ARE REACTIVATED WHEN THE REMOTE IS REMOVED FROM ITS UNIT OR BY A LONG PRESS OF
THE BUTTON.
L
A
B
17ENGLISH
TOUCH SCREEN DISPLAY
The stove is equipped with a modern touch screen display with Wi-Fi technology that allows for the individual functions of the unit to be
adjusted by the user in an easy and intuitive manner.
Touch the buttons (icons) on the display to activate the actions. The touch screen display reacts with the touch of your ngers.
CAUTION!
Do not use screen protectors: the display might not work properly
Do not place the touch screen display in direct or indirect contact with water. The touch screen display may not work properly in the
presence of humidity or if it is exposed to water.
To avoid damaging the touch screen display, do not touch it with sharp objects and do not press it too hard with your ngers.
During opening and closure, press only on the outer frame of the Display.
TOUCH SENSITIVE PARTS
FREQUENCY BANDS MAXIMUM POWER TRANSMITTED
Wi-Fi 20.0 DBM
BLUETOOTH Class-3
OPENING THE DISPLAY
Unlock the display by pressing on the edges of the display (A).
Lift the display until you hear a click.
CLOSING THE DISPLAY
Unlock the display by moving the lever on the back of the display (B).
Lower the display as shown in gure (A) until it is completely closed.
2
3
1
4
5
6
18 ENGLISH
CONTROL BOARD
VIEWING OF VARIOUS
TEXT MESSAGES
1
On/o stove.
2
Increase operating power / scroll through the menus.
3
Decrease operating power / scroll through the menus.
4
Increase operating set thermostat / scroll through the menus.
5
Decrease operating set thermostat / scroll through the menus.
6
To access the menu / conrm key.
ICON KEY
!
0
WI-FI BT STBY
OK
ON
Indicates the presence of an alarm.
O: indicates there are no alarms
On: indicates the presence of an alarm
!
0
WI-FI BT STBY
OK
ON
Delayed switch-o icon.
O: deactivated.
On: activated.
!
0
WI-FI BT STBY
OK
ON
Indicates the reception of the IR signal
On = IR command received
O = IR communication absent
!
0
WI-FI BT STBY
OK
ON
Indicates the weekly programming status
O: deactivated.
On: activated.
The number indicates the current reference time frame.
!
0
WI-FI BT STBY
OK
ON
Indicates contact of the external additional thermostat
Closed contact: the contact of the external additional
thermostat is closed.
Open contact: the contact of the external additional
thermostat is open.
!
0
WI-FI BT STBY
OK
ON
Wi-Fi icon
O: deactivated.
On: activated and connected to the home network.
Flashing: activated but not connected to the home network.
!
0
WI-FI BT STBY
OK
ON
Indicates the stove power.
Flame on: stable power.
Flame ashing: the power is changing.
The dashes indicate the actual power of the machine.
!
0
WI-FI BT STBY
OK
ON
STANDBY function icon
O: deactivated.
On: activated.
!
0
WI-FI BT STBY
OK
ON
It indicates the operation of the tangential fan.
O = ventilation not active.
On = ventilation active.
Flashing: ventilation at reduced speed for compensation.
!
0
WI-FI BT STBY
OK
ON
Not in use
1
2
3
4
5
6
6
2
3
1
5
4
19ENGLISH
GENERAL MENU
BASIC INSTRUCTIONS
The following recommendations must be followed the rst few
times the stove is lit:
Slight odours may be produced due to the drying of the paints
and silicone used. Do not remain in the room for long periods.
Do not touch the surfaces as they may still be unstable.
Properly air out the room several times.
The hardening of surfaces will stop after several heating cycles.
This appliance must not be used to burn waste.
Before lighting the stove, the following points must be checked:
The hydraulic system must be developed in compliance with
regulatory guidelines and the instructions in the manual.
The hopper must be loaded with pellets.
The combustion chamber must be clean.
The burn pot must be completely free and clean.
Check the hermetic closure of the re door and ash drawer.
Check that the power cord is properly connected.
The bipolar switch at the back on the right, must be positioned
on 1.
J
MAKE SURE THAT THE BOTTOM OF THE BURN POT IS FREE FROM
RESIDUE AND DEPOSITS. THE HOLES AT THE BOTTOM MUST BE
COMPLETELY FREE TO GUARANTEE PROPER COMBUSTION. THE "EASY
SETUP" FUNCTION CAN BE USED TO ADAPT COMBUSTION BASED ON
THE DESCRIBED NEEDS.
BURN POT BASE
FRONT AIR SET
AIR DUCTING 1
SET
TEMPERATURE*
AIR DUCTING 2
SET
TEMPERATURE*
EASY SETUP SET
CHRONO ENABLING
PRG1
PRG2
SETTINGS
DATETIME PRG3
LANGUAGE PRG4
DISPLAY
STANDBY
DELTAT
FIRST LOAD
DEGREES
WIFI
*IF A TEMPERATURE PROBE IS CONNECTED
**TECHNICIANS ONLY
**STOVE STATUS
RESET
**MENU
TECHNICIAN
Go back - exit
Scroll parameters: next (3); previous (2)
Modify data settings: increase (4); decrease (5)
Conrm - access menu
20 ENGLISH
FIRST IGNITION SETTINGS
Once the power cord at the back of the stove has been connected, move the switch, also located on the back, to (I).
The switch at the back of the stove powers the stove board.
The stove remains o and a rst screen appears on the panel reading OFF .
MAINS POWER FREQUENCY 50/ 60HZ
If the stove is installed in a country with a frequency of 60Hz, the display will show "POWER FREQ. ERROR ".
Change the frequency as described below.
CONTROLS PROCEDURE
Press key 6,
Select the required frequency using keys 4 or 5.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
DATETIME
This menu allows the date and time to be set.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Conrm DATETIME by pressing key 6 and using keys 4 and 5 to set the day.
Continue by pressing key 6.
Use keys 4 or 5 to set and key 6 to advance, to regulate the day, hour, minutes, date, month, year.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
LANGUAGE
This menu allows the preferred language to be selected.
The available languages are: Italian - English - German - French - Spanish - Portuguese - Danish - Estonian - Croatian - Slovenian.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until LANGUAGE appears and conrm by pressing key 6.
Select the language using keys 4 or 5.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
DEGREES
This menu allows you to set the unit of measure for the temperature. The predened value is °C.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until DEGREES appears and conrm by pressing key 6.
Use keys 4 -5 to select Celsius or Fahrenheit.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
J
NO IGNITION
THE APPLIANCE MAY FAIL TO LIGHT BECAUSE THE AUGER IS EMPTY AND NOT ALWAYS ABLE TO LOAD THE BURN
POT FAST ENOUGH WITH THE PELLETS NEEDED FOR NORMAL IGNITION. IF THE PROBLEM OCCURS AFTER ONLY A
FEW MONTHS OF OPERATION, CHECK THAT THE ROUTINE CLEANING DESCRIBED IN THE STOVE HANDBOOK HAS
BEEN CARRIED OUT CORRECTLY
21ENGLISH
OPERATION AND LOGIC
DO NOT USE ANY FLAMMABLE LIQUIDS FOR IGNITION!
DO NOT ALLOW THE BAG OF PELLETS TO COME INTO CONTACT WITH THE BOILING HOT STOVE DURING THE
FILLING PHASE!
IN THE EVENT OF CONTINUED FAILURE TO LIGHT, CONTACT AN AUTHORISED TECHNICIAN.
IT IS PROHIBITED TO USE THE APPLIANCE WITHOUT THE PARTITION AND/
OR FLAME GUARD SEE FIGURE ON SIDE. REMOVAL WILL COMPROMISE THE
SAFETY OF THE PRODUCT AND RESULT IN THE IMMEDIATE NULLIFICATION
OF THE WARRANTY PERIOD. IN THE CASE OF WEAR OR DETERIORATION,
REQUEST AFTERSALES ASSISTANCE TO REPLACE THE PART REPLACEMENT
IS NOT COVERED BY THE WARRANTY AS THE COMPONENT IS SUBJECT TO
WEAR.
PARTITION
IGNITION
Once the previously listed points have been checked, press key 1 for three seconds to ignite the stove. During ignition, the stove will check for
a ame for a period of 15 minutes. When the right temperature is reached, the stove will switch from ignition to PREPARATION.
PREPARATION
During the preparation phase, the stove stabilises combustion, increasing it progressively, to then start ventilation and switch to WORK
WORK
In the work phase, the stove switches to the Set Power dened by the user, heating the room until Set Thermostat is achieved. See next
heading.
SET THERMOSTAT
The ambient Set thermostat can be set using keys 4 and 5, from LOWTA - 7°C - 37°C - HOT. If the value is between 07°C-37°C, the stove checks
the ambient temperature by means of an on-board probe. Once the set temperature has been reached, the stove automatically reduces the
power, guaranteeing best comfort and reducing pellet consumption: this process is called “modulation.
LOWTA / HOT
If the Set Thermostat is " LOWTA " (set under the 7° threshold), temperature checking is entrusted to the additional thermostat contact, thus
bypassing the on-board temperature probe.
If the contact is open (fullled), the stove works at minimum power.
If the contact is closed (request), the stove works at the set power.
If the setting is on HOT (set above 37°C), the stove only works at the set power, thus bypassing the external contact and the temperature
probe.
SET POWER
Set Power has 5 operating levels. The power can be changed with keys 2 or 3.
Power 1 = minimum level - Power 5 = maximum level.
Press key 6 to exit and save the change.
BLOW
During the work phase, the stove cleans the burn pot at regular intervals, called "BLOW".
When this procedure starts, a message is displayed. During the "BLOW" procedure, the pellet feed slows down and the fumes motor speeds up.
After cleaning, the stove resumes operation in normal conditions.
SWITCHOFF
Press key 1 for three seconds.
Once this operation has been performed, the appliance automatically enters the switch-o phase, blocking the supply of pellets.
The ue gas exhaust motor and the hot air ow motor will remain on until the stove temperature has dropped below the safety settings.
REIGNITION
The stove can only be re-ignited if the temperature of the exhaust fumes is lower than the preset threshold and the minimum safety time has
passed.
FLAME GUARD
22 ENGLISH
FRONT AIR
This menu allows the front ventilation motor speed to be set. Range: (COMFORT, AUTO).
If comfort mode is selected, the front air speed is reduced.
To guarantee ecient combustion, front air is excluded when the appliance is running at minimum power.
CONTROLS PROCEDURE
Press key 6.
Conrm FRONT AIR by pressing key 6.
Use keys 4-5 to set the desired mode.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
AIR DUCTING 1
This menu allows a choice of three operating modes for air ducting 1, and the regulation of the set temperature if an NTC probe is connected
in input: OFF - AUTO - COMFORT
Controls procedure to congure SET
Press key 6.
Press key 3 until AIR DUCTING 1 appears and conrm by pressing key 6.
Press key 3 until SET appears and conrm by pressing key 6*.
Use keys 4-5 to set the desired mode.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
Controls procedure to set TEMPERATURE
Press key 6.
Press key 3 until AIR DUCTING 1 appears and conrm by pressing key 6.
Press key 3 until TEMPERATURE appears and conrm by pressing key 6.
Use keys 4-5 to set the desired mode.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
AIR DUCTING 2
This menu allows a choice of three operating modes for air ducting 1, and the regulation of the set temperature if an NTC probe is connected
in input: OFF - AUTO - COMFORT
Controls procedure to congure SET
Press key 6.
Press key 3 until AIR DUCTING 2 appears and conrm by pressing key 6.
Press key 3 until SET appears and conrm by pressing key 6*.
Use keys 4-5 to set the desired mode.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
Controls procedure to set TEMPERATURE
Press key 6.
Press key 3 until AIR DUCTING 2 appears and conrm by pressing key 6.
Press key 3 until TEMPERATURE appears and conrm by pressing key 6.
Use keys 4-5 to set the desired mode.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
*IF A TEMPERATURE PROBE IS CONNECTED
23ENGLISH
EASY SETUP
The volumetric weight of the pellet is the ratio between the weight and the volume of the pellet. This ratio may change without altering
pellet quality. By using the EASY SETUP function, it is possible to change the calibration of the volumetric weight by increasing or decreasing
the preset values.
In the stove program, the available values range from “– 3” to “+ 3”; all stoves are calibrated during production with the optimal value, which
is 0.
If there is an excessive deposit on the burn pot, access the EASY SETUP program and lower the value to “- 1”; then wait until the next day and
if there is no improvement, lower it again down to a limit value of “- 3”.
Instead, if it is necessary to increase the calibration of the volumetric weight of the pellet, change the factory value from “0” to “+ 1, + 2, + 3”
as required.
EXCESSIVE PELLET DEPOSIT IN BURN POT NORMAL OPERATION MINIMUM PELLET DEPOSIT IN BURN POT
-3 -2 -1 0 +1 +2 +3
THIRD
DECREASE
RANGE IF THE
FIRST TWO ARE
INSUFFICIENT
SECOND
DECREASE
RANGE IF
THE FIRST IS
INSUFFICIENT
FIRST DECREASE
RANGE
(TEST FOR 1 DAY)
OPTIMAL FACTORY
VALUE
FIRST INCREASE
RANGE
SECOND
INCREASE
RANGE IF
THE FIRST IS
INSUFFICIENT
THIRD INCREASE
RANGE IF THE
FIRST TWO ARE
INSUFFICIENT
CONTROLS PROCEDURE
Press key 6.
Press key 3 until EASY SETUP appears and conrm by pressing key 6.
Use keys 4 -5 to set the range.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
N.B.: IF THESE ADJUSTMENTS DO NOT SOLVE THE PROBLEM OF PELLET DEPOSITS IN THE BURN POT, PLEASE CONTACT
YOUR LOCAL SERVICE CENTRE.
24 ENGLISH
ENABLING/DISABLING THE CHRONO
CONTROLS PROCEDURE
Press key 6.
Press 3 until CHRONO appears and conrm by pressing key 6.
Conrm ENABLING by pressing 6.
Use keys 4 -5 to enable (ON) or disable (OFF)
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
J
IF THE WEEKLY CHRONO IS ENABLED ON THE CONTROL BOARD, THE ICON IS VISIBLE ON THE SIDE.
!
0
WI-FI BT STBY
OK
ON
CHRONO > ENABLING > PRG1
On/o Enable/disable PRG 1
>
PRG2
On/o Enable/disable PRG 2
>
PRG3
On/o Enable/disable PRG 3
>
PRG4
On/o Enable/disable PRG 4
PRG1 > START PRG1
OFF-00:00 PRG1 ignition time
>
STOP PRG1
OFF-00:00 PRG1 switch-o time
>
MONDAY...SUNDAY
On/o Enable/disable days PRG1
>
SET PRG1
LOW-TA - 07- 37 °C - HOT Set thermostat PRG1
>
POWER PRG1
1-5 Set power PRG1
PRG2 > START PRG2
OFF-00:00 Ignition time PRG2
>
STOP PRG2
OFF-00:00 Switch-o time PRG2
>
MONDAY...SUNDAY
On/o Enable/disable days PRG2
>
SET PRG2
LOW-TA - 07- 37 °C - HOT Set thermostat PRG2
>
POWER PRG2
1-5 Set power PRG2
PRG3 > START PRG3
OFF-00:00 Ignition time PRG3
>
STOP PRG3
OFF-00:00 Switch-o time PRG3
>
MONDAY...SUNDAY
On/o Enable/disable days PRG3
>
SET PRG3
LOW-TA - 07- 37 °C - HOT Set thermostat PRG3
>
POWER PRG3
1-5 Set power PRG3
PRG4 > START PRG4
OFF-00:00 Ignition time PRG4
STOP PRG4
OFF-00:00 Switch-o time PRG4
MONDAY...SUNDAY
On/o Enable/disable days PRG4
SET PRG4
LOW-TA - 07- 37 °C - HOT Set thermostat PRG4
POWER PRG4
1-5 Set power PRG4
CHRONO
This function allows stove ignition and switch-o to be automatically programmed.
The factory setting for CHRONO is o.
The chrono allows the programming of 4 time slots per day, which can be used every day of the week.
For each time slot, it is possible to set ignition and switch-o times, specic days of application, desired temperature and set power.
Current day and time settings are essential for the correct operation of the Chrono.
Recommendations
Before using the chrono function, it is necessary to set the current day and time. Therefore, check that the points in the sub-chapter
DATETIME have been followed. To use the chrono function correctly, it must not only be programmed, but also enabled. The 4 time
slots can be overlapped using the ignition and switch-o time settings. In this way, it is possible to create a combination of time slots
with dierent temperatures and power levels, without changing the status of the stove.
N.B.: in the case of overlapping time slots, the stove will remain on until the last switch-o time.
h
02:00 23:0008:00 16:30
t
02:00 23:0008:00 16:30
t
3
1
02:00 23:0008:00 16:30
t
22°
18°
2
1
25ENGLISH
Time slot 1
start 02:00
stop 23:00
power 3 - SET THERMOSTAT 22°C
Time slot 2
start 08:00
stop 16:30
power 1 - SET THERMOSTAT 18°C
stove operation
TIME SLOT
SET POWER
SET THERMOSTAT
EXAMPLE OF CHRONO OVERLAPPING TIMES/SLOTS
26 ENGLISH
SETTINGS
• DATETIME
• LANGUAGE
• DEGREES
See chapter: firSt ignition SettingS
UPDATE
This menu allows you to adjust the brightness of the display. The values range from OFF, 1 to 20. If set to OFF, the display backlighting is set
to maximum brightness and turns o after a 60 second delay.
The backlighting can be turned on again by pressing any key or if the stove is in alarm status.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing key 3 until DISPLAY appears and conrm by pressing key 6.
Use keys 4-5 to set the desired intensity.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
STAND  BY
The STANDBY function, if enabled, is used when stove switch-o is to be controlled by means of an additional thermostat.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing key 3 until STANDBY appears and conrm by pressing key 6.
Use keys 4-5 to enable (ON) / disable (OFF).
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
J
FOR CORRECT OPERATION, THE SET THERMOSTAT MUST BE SET TO LOWTA.
> SEE CHAPTER ON ADDITIONAL THERMOSTAT SETTINGS
STANDBY FUNCTION SET TO ON
If the STANDBY function is enabled (ON), if the ambient temperature exceeds the SET THERMOSTAT + DELTAT value, the stove switches
o after a preset factory delay, and STANDBY will be displayed on the screen.
When the ambient temperature is less than SET THERMOSTAT  DELTAT and after a certain cooling time, the stove ignites again.
STANDBY FUNCTION SET TO OFF FACTORY SETTING
When the STANDBY function is not enabled (OFF), if the stove exceeds the set ambient temperature, it will switch to the minimum power
level, modulating and displaying MODULATION on the screen. When the ambient temperature is lower than the SET THERMOSTAT the
stove will resume operation at the set power and WORK will be displayed on the screen.
OPERATION WITH ADDITIONAL THERMOSTAT OPTIONAL
STANDBY FUNCTION SET TO OFF FACTORY SETTING
If the Stand-by function is not enabled (OFF), when the stove reaches the ambient temperature set on the additional thermostat (open
contact), it will switch to the minimum power level and MODULATION will be displayed on the screen. When the ambient temperature is
lower than the set value on the additional thermostat (closed contact), the stove will resume operation at the set power, and WORK will be
displayed on the screen.
STANDBY FUNCTION SET TO ON
If the STAND-BY function is enabled (ON), when the ambient temperature set on the additional thermostat is reached (open contact), the
stove will switch o after a preset factory delay period, and STAND BY will be displayed on the screen.
When the ambient temperature is less than the set temperature on the additional thermostat (closed contact), and after a certain cooling
time, the stove ignites again.
27ENGLISH
WIFI ENABLING CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing key 3 until WiFi appears and conrm by pressing key 6.
Press key 6 to access ENABLING.
Use keys 4-5 to select enabling "ON"/ disabling "OFF" and press key 6 to conrm.
Press key 1 several times to exit the menu.
FIRST LOAD
This function allows the auger to be lled, thus facilitating rst stove ignition phases, or in the event the pellet hopper is empty. With the
stove cold and "OFF", make sure the pellets have been introduced inside the hopper and activate the FIRST LOAD function, conrming by
pressing OK.
To interrupt continuous loading, simply press key 1 for 3 seconds.
CONTROLS PROCEDURE
Press key 6.
press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing key 3 until FIRST LOAD appears and conrm by pressing key 6.
Use keys 4-5 for enabling “ON” or disabling “OFF”.
Press key 1 several times to conrm and exit the menu.
ADDITIONAL THERMOSTAT
N.B. : INSTALLATION MUST BE PERFORMED BY AN AUTHORISED TECHNICIAN
It is possible to control the temperature of a room adjacent to the room where the stove is positioned (it is advisable to place the optional
mechanical thermostat at a height o the ground equal to 1.50 m). Stove operation with the external thermostat connected in the TA clamp
may dier depending on whether or not the STANDBY function is enabled.
DELTA T
This function allows you to set the hysteresis to switch the stove on and o DELTA T, used as a room temperature adjustment interval if not
managed by an external thermostat. The exact temperature for ignition is SET THERMOSTAT  DELTA T.The temperature for switch-o is SET
THERMOSTAT + DELTA T.
The possible values for DELTA T go from: 0.5 - 5°C
CONTROLS PROCEDURE
Press 6.
press 3 until SETTINGS appears and conrm by pressing 6
Press 3 until DELTA T appears and conrm by pressing 6.
Use keys 4 -5 to set the desired value.
Press 6 to conrm or 1 to return to the previous menus to the initial state.
WIFI
The display allows internet connection using Wi-Fi technology.
This allows remote management and control of the stove using the dedicated APP for Smartphones,
TotalControl 2.0 (Apple Store / Play Store).
The WiFi network can be congured directly from the display using the following procedure (Home network
conguration).
ATTENTION DOWNLOAD:
"TOTAL CONTROL 2.0" APP
CONTROLS PROCEDURE TO RESET WIFI CONFIGURATION AND ENABLE ACCESS POINT
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until Wi-Fi appears and conrm by pressing key 6.
Press key 3 until RESET appears and the press key 6.
Use keys 4-5 to select start reset “ON” / “OFF” and press key 6 to conrm.
Press key 1 several times to exit the menu.
28 ENGLISH
RESET
Allows the user to reset all editable values to the default values.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until RESET appears and conrm by pressing key 6.
Use keys 4-5 to select enable “ON” / disable “OFF” and conrm by pressing key 6.
Press key 1 several times to conrm and exit the menu.
29ENGLISH
CLEANING AND MAINTENANCE
ALWAYS FOLLOW THE INSTRUCTIONS IN COMPLETE SAFETY!
Make sure that the power cord is unplugged because the generator may have been programmed to switch on.
That the generator is cold all over.
The ashes are completely cold.
Ensure ecient air exchange in the room during product cleaning operations.
Poor cleaning will compromise correct operation and safety!
MAINTENANCE
For correct operation, the generator must undergo routine maintenance by a qualied technician, at least once a year.
The periodic inspection and maintenance operations must always be performed by specialised, qualied technicians, who operate in
accordance with the laws in force and the instructions given in this use and maintenance manual.
PERIODIC CLEANING UNDER USER'S RESPONSIBILITY
The periodic cleaning operations, as indicated in this use and maintenance manual, must be performed with the utmost care after reading the
instructions, procedures and frequency described in this use and maintenance manual.
CLEANING THE SURFACES AND COVERING
Never use abrasive or chemically aggressive detergents for cleaning!
The surfaces must be cleaned when the generator and covering are completely cold. For the maintenance of the surfaces and metal parts,
simply use a cloth dampened with water or water and neutral soap.
Failure to comply with these instructions may damage the surfaces of the generator and cause the invalidation of the warranty.
CLEANING THE CERAMIC GLASS
Never use abrasive or chemically aggressive detergents for cleaning!
The ceramic glass must be cleaned when the glass is completely cold.
To clean the ceramic glass, simply use a dry brush and some damp newspaper dipped in ash. If the glass is very dirty, use a specic cleaning
agent for ceramic glass. Spray a small amount on a cloth and use it on the ceramic glass. Do not spray the cleaning agent or any other liquid
directly on the glass or seals!
Failure to comply with these instructions may damage the surfaces of the ceramic glass and cause the invalidation of the warranty.
CLEANING THE PELLET HOPPER
When the hopper is completely empty, disconnect the power cord of the generator, remove the residue (dust, chippings, etc.) from the empty
hopper and then ll it up.
EVERY YEAR, HAVE THE FUME EXTRACTION SYSTEM, FLUE PIPES AND "T" FITTINGS, INCLUDING THE INSPECTION
CAPS CLEANED. IF PRESENT, ALSO CLEAN THE ELBOWS AND HORIZONTAL SECTIONS!
THE GENERATOR CLEANING FREQUENCY IS INDICATIVE! IT DEPENDS ON THE QUALITY OF THE PELLETS AND
FREQUENCY OF USE.
THESE OPERATIONS MAY SOMETIMES NEED TO BE PERFORMED MORE OFTEN
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR
VISIT THE WEBSITE:
WWW.LANORDICA-EXTRAFLAME.COM
IF THE POWER CORD IS DAMAGED, IT MUST BE REPLACED BY THE SERVICE CENTRE OR BY A SIMILARLY QUALIFIED
PERSON, SO AS TO AVOID ALL RISKS.
THE PELLET HOPPER GASKETS, BURN POT AND FIRE DOOR GUARANTEE CORRECT STOVE OPERATION. THESE NEED TO
BE PERIODICALLY CHECKED BY THE USER. IF THEY ARE WORN OR DAMAGED, IMMEDIATELY REPLACE THEM.
THESE OPERATIONS MUST BE CARRIED OUT BY A QUALIFIED TECHNICIAN.
30 ENGLISH
BURN POT AND COMBUSTION
COMBUSTION CHAMBER:
Vacuum the residue in the burn pot
Remove the burn pot completely from the
relevant compartment;
Vacuum the ash from the burn pot slot, ignition
plug pipe holder and combustion chamber.
Unblock all the holes in the burn pot using the
supplied poker.
Re-position the burn pot in its slot and push it
towards the re wall.
NOTE: Use a suitable ash vacuum cleaner with a
special separate container for the collected ashes.
REMOVABLE ASH PAN:
Remove the ash pan and empty it in a
dedicated container.
31ENGLISH
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR
VISIT THE WEBSITE:
WWW.LANORDICA-EXTRAFLAME.COM
J
A CLEAN BURN POT GUARANTEES CORRECT OPERATION!
BY KEEPING THE BURN POT AND ITS HOLES CONSTANTLY CLEAN AND FREE OF
COMBUSTION RESIDUE, EXCELLENT COMBUSTION IS GUARANTEED OVER TIME,
THUS PREVENTING ANY GENERATOR MALFUNCTIONS THAT MAY REQUIRE
TECHNICAL ASSISTANCE.
THE "EASY SETUP" FUNCTION IN THE USER MENU CAN BE USED TO ADAPT
COMBUSTION ON THE BASIS OF THE NEEDS DESCRIBED.
BURN POT HOLES
ROUTINE MAINTENANCE PERFORMED BY QUALIFIED TECHNICIANS
Routine maintenance must be performed at least once a year.
Given the generator uses pellets as solid fuel, it requires annual routine maintenance, which must be performed by a Qualied technician,
using only original spare parts.
Failure to comply may jeopardise safety of the appliance and invalidate the warranty conditions.
By observing the cleaning schedule reserved to the user described in the use and maintenance manual, the generator will be guaranteed
correct combustion over time, thus preventing any faults and/or malfunctions which may require subsequent technical assistance. Requests
for routine maintenance are not covered by the warranty.
GASKETS: PELLET HOPPER LID, DOOR, ASH DRAWER AND BURN POT
The gaskets ensure the proper sealing of the stove and therefore its proper operation.
They must be periodically checked and immediately replaced if worn or damaged.
These operations must be carried out by a qualied technician.
CONNECTION TO THE FLUE
Annually, or in any case each time the ue pipe needs to be vacuumed and cleaned. If there are horizontal sections, the residue must be
removed to prevent it from obstructing the ow of fumes.
SHUTDOWN END OF SEASON
At the end of each season, before turning the stove o, it is advisable to completely empty the pellet hopper, removing any pellet residue and
dust with a vacuum cleaner.
Furthermore, please disconnect the generator from the mains electricity and, for greater safety especially in the presence of children,
remove the power cord.
Routine maintenance must be performed at least once a year.
PARTS/FREQUENCY EVERY 2 DAYS EVERY YEAR
BURN POT
X
SHELL AND TUBE HEAT EXCHANGER
X
COMBUSTION CHAMBER
X
REMOVABLE ASH PAN
X
T-SHAPED FITTING/ FLUE PIPE
X
E
F
A
D
D
B
A
C
F
F
32 ENGLISH
THE IMAGES ARE FOR ILLUSTRATIVE PURPOSES.
A
Fumes motor (dismantling and cleaning, ue pipe and "T tting), new seal where required
B
Gaskets, pellet hopper, inspections, ash drawer and door (replace and apply silicone where indicated)
C
Combustion chamber and heat exchanger (full cleaning) including ignition plug pipe
D
Hopper (complete emptying and cleaning) and check gasket.
E
Check the air intake pipe and check/clean the mechanical pressure switch
F
Dismantling of ambient air fan and removal of dust and pellet residue.
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR VISIT THE WEBSITE:
WWW.LANORDICA-EXTRAFLAME.COM
C
D
B
A
B
F
33ENGLISH
A
Fumes motor (dismantling and cleaning, ue pipe and "T tting), new seal where required
B
Gaskets, pellet hopper, inspections, ash drawer and door (replace and apply silicone where indicated)
C
Combustion chamber and heat exchanger (full cleaning) including ignition plug pipe
D
Hopper (complete emptying and cleaning) and check gasket.
E
Check the air intake pipe and check/clean the mechanical pressure switch
F
Dismantling of ambient air fan and removal of dust and pellet residue.
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR VISIT THE WEBSITE:
WWW.LANORDICA-EXTRAFLAME.COM
THE IMAGES ARE FOR ILLUSTRATIVE PURPOSES.
34 ENGLISH
Displays
Display Reason
off
Generator o
sTaRT
The START phase is in progress
pelleT loaDinG
Continuous pellet loading is in progress during the ignition phase
on
The ignition phase is in progress
pRepaRaTion
The preparation phase is in progress
WoRk
The normal work phase is in progress
MoDulaTion
The generator is operating at the minimum speed
final cleaninG
The nal cleaning is in progress
sTanD-by
Generator o waiting to turn back on due to the thermostat.
coolinG
sTanD by
A new ignition is attempted when the generator has just be switched o. When the generator is switched o, it is
necessary to wait for the fumes motor to switch o completely, then clean the burn pot. Only after performing these
operations will it be possible to switch the generator on again.
black ouT
sTanD by
The generator is cooling down after a power failure.
After the cooling phase, it will turn back on automatically
bloW
The automatic blow is active
CLOSE HOPPER -
STOVE DOOR
This indication means that you have 60 seconds to close the hatch/door and the pellet lid.
Once 60 seconds have passed, during ignition the stove will go into "DEPR ALARM" mode, while during normal
operation the stove will go into "COOLING STAND-BY" mode before automatically restarting when the conditions are
satised (cold stove, etc.).
alaRMs
Display eXplanaTion soluTion
Indicates the presence of an alarm.
On: indicates the presence of an alarm
The alarm can be reset only if the fumes motor has stopped and 15
minutes have passed since the alarm was displayed, by pressing key 1
for 3 seconds.
fuMes MoToR
faulT
Fumes motor failure Contact the service centre
fuMes pRobe
Fumes probe fault. Contact the service centre
HoT fuMes
High exhaust temperature
Check pellet loading (see "Easy setup"); if the problem is not solved,
contact a qualied technician.
no
iGniTion
The pellet hopper is empty.
Unsuitable pellet loading calibration.
Thermostat bulbs tripped.
Check for the presence of pellets in the hopper.
Adjust the pellet ow (see “Easy setup”).
Check the procedures described in the "Ignition" chapter.
Check the thermostats with bulbs (see chapter on Resetting)
no flaMe
The pellet hopper is empty.
Pellets not loading.
The gear motor is not loading pellets.
Check for the presence of pellets in the hopper.
Adjust the pellet ow (see “Easy setup”).
DepR alaRM
The door is not closed properly.
The ash drawer is not closed properly.
The combustion chamber is dirty.
The fumes exhaust pipe is blocked/dirty
Check that the door closes hermetically.
Check that the ash drawer closes hermetically.
Make sure that the fumes pipe and the combustion chamber are clean.
no
iGniTion - black ouT
No power during the ignition
phase.
Turn the stove off by pressing key 1 and repeat the procedures
described in the "Ignition" chapter.
Other restoration operations must be performed by
an authorised technician.
alaRM
coMManD auGeR
Abnormal operation of pellet loading. Contact the service centre
35ENGLISH
1. Extraame S.p.A. products are guaranteed, within the European community, for 24 months from the date of purchase.
Purchase has to be proved by means of a valid scal document issued by the seller (receipt, invoice or shipment document) identifying the
purchased product and its purchase and/or delivery date.
WARNING: This conventional guarantee does not replace the guarantee regulated by the European legislation on consumer rights.
The conventional guarantee is only applicable to the Italian region and to those areas, within the European Community, where the Authorised
Technical Assistance Centres are active (see the www.lanordica-extraame.com website)
It is also limited to the state of residence of the consumer, which must coincide with the premises and/or registered oce of the seller of the
Extraame S.p.A. product
These regulations do not apply if the product is purchased within commercial, entrepreneurial, or professional circumstances. In these cases
the product guarantee will be limited to a period of 12 months from the date of purchase.
ITALIAN GUARANTEE
What must be done if there is a product malfunction:
Consult the instructions manual to make sure the malfunction cannot be solved by using the product correctly. Make sure the malfunction is
included in those covered by the guarantee; otherwise the cost of the intervention will be borne entirely by the consumer. When requesting
the intervention of the Assistance service at the Authorised Assistance Centre, always specify: - type of malfunction - model of the appliance
- complete address - phone number
EUROPEAN GUARANTEE
What must be done if there is a product malfunction:
Consult the instructions manual to make sure the malfunction cannot be solved by using the product correctly. Make sure the malfunction
is included in those covered by the guarantee; otherwise the cost of the intervention will be borne entirely by the consumer. Request the
intervention of the Assistance service or the address of the Authorised Technical Assistance Centre to the seller; always specify: type of
malfunction, model of the appliance, complete address and phone number
If the malfunction arises in the rst 6 months of the product's life, the consumer has the right to have the product repaired with no expense.
From the seventh to the twenty-fourth month, if a malfunction arises, the consumer will bear the cost of the call, while the seller will pay for the
manpower and for any spare parts used.
2. If the malfunction is linked to external events and/or conditions such as, including but not limited to, insucient capacity of the systems;
wrong installation and/or maintenance by the personnel which hasn't got the skills prescribed by the laws of the country of residence of
the consumer; negligence; inability to use the product and wrong maintenance by the consumer, with respect to what is reported and
recommended by the instructions manual of the product, which is part of the sales contract, this guarantee will be void.
Damage to the product that cannot be related to manufacturing defects are also not included in this guarantee. Similarly are excluded defects
related to incorrect operation of the ue, according to the legislation in force in the country at the moment of purchase. Other exclusions
include all product defects due to carelessness, accidental breakdown, tampering and/or damage during transport (scratches, dents, etc.),
interventions carried out by unauthorised personnel and further damage caused by incorrect interventions by the consumer trying to arrange
the initial malfunction.
The following consumables are excluded by the guarantee: gaskets, ceramic or tempered glasses, cast iron grilles or coatings, refractory
materials (e.g. Nordiker or others), painted, chrome-plated or golden parts, majolica ware, handles, the brazier and its related components.
For Idro products the heat exchanger is not covered by the guarantee if a suitable condensation-proof circuit is not set up to ensure a return
temperature of the device of at least 55°C. The guarantee excludes all the external components on which the consumer can directly operate
during use and/or maintenance or that can be subject to wear and/or rust and stains on steel due to aggressive detergents.
If malfunctions are signalled which are not later conrmed during check by an authorised technician, the cost of the intervention will be borne
entirely by the consumer.
3. If it is not possible to restore product conformity by repairing it, the product/component will be replaced, the guarantee expiration date and
conditions will remain the same established when the product/component to be replaced has been purchased.
4. Extraame S.p.A. cannot be held liable for injury or damage which may - either directly or indirectly - be caused to persons, animals
and property ensuing from failure to observe all the instructions provided in the relevant instruction manual and the warnings regarding
installation, use and maintenance of the product, that can also be downloaded on the website.
5. Interventions for adjusting and/or regulating the product for the type of fuel or other reasons are excluded by the guarantee.
6. If the product is repaired in one of the Authorised Technical Assistance Centres indicated by Extraame S.p.A. and if the product is replaced,
transport will be free of charge. If the technician can repair the product at the user's place of residence and they refuse, transport to the
workshop and redelivery will be paid by the consumer.
7. After the 24 months of the guarantee have elapsed any repair intervention cost will be completely borne by the consumer.
8. In the case of disputes the only competent court is that of the Extraame S.p.A. registered oce - (Vicenza-Italy)
GUARANTEE TERMS
36 ENGLISH
AddITIONAL wARNINGs
Only use the fuel recommended by the manufacturer. The product must not be used as an incinerator.
Do not use the product as a ladder or supporting structure.
Do not place laundry on the product to dry it. Any clothes-horse or similar objects must be kept at due distance from the product.
Danger of re or damage to the coating.
The user is fully liable for any incorrect use of the product. The manufacturer bears no civil or criminal liability for incorrect use.
Unauthorised tampering of any nature or replacement of spare parts of the product with non-original parts may endanger the operator
and the manufacturer bears no civil or criminal liability for this.
Large parts of the surface of the product can get very hot (door, handle, glass, smoke outlet pipes, etc.). Please therefore avoid coming
into contact with these parts without wearing suitable protective clothing or using appropriate measures, such as heat protective gloves.
DO NOT use the product with the door open or if the glass is broken.
The product must be electrically connected to a system equipped with an operational earthing system.
Turn o the product in the event of a failure or malfunctioning.
Unburned pellets that build up in the burner following each failed start-up must be removed before attempting to start up the product
again. Make sure that the burner is clean and correctly positioned before starting it up again.
Do not wash the product with water. Water may penetrate into the unit and cause faults in the electrical insulation. This can cause
electric shocks.
Installations not complying with the regulations in force, as well as incorrect use and failure to comply with the maintenance scheduled
by the manufacturer, will invalidate the guarantee.
DiSpoSAl
INfORmATION fOR mANAGEmENT Of ELEcTRIc ANd ELEcTRONIc APPLIANcE wAsTE cONTAINING bATTERIEs OR
AccUmULATORs
This symbol, which is used on the product, batteries, accumulators or on the packaging or documents, means that at the end of its useful
life, this product, the batteries and the accumulators included must not be collected, recycled or disposed of together with domestic waste.
Improper management of electric or electronic waste or batteries or accumulators can lead to the leakage of hazardous substances contained
in the product. For the purpose of preventing damage to health or the environment, users are kindly asked to separate this equipment and/
or batteries or accumulators included from other types of waste and to arrange for disposal by the municipal waste service It is possible to ask
your local dealer to collect the waste electric or electronic appliance under the conditions and following the methods provided by national
laws transposing the Directive 2012/19/EU.
Separate waste collection and recycling of unused electric and electronic equipment, batteries and accumulators helps to save natural
resources and to guarantee that this waste is processed in a manner that is safe for health and the environment.
For more information about how to collect electric and electronic equipment and appliances, batteries and accumulators, please contact your
local Council or Public Authority competent to issue the relevant permits.
37ENGLISH
38 ENGLISH
39ENGLISH
004277561-001-MAN.UT.LUCIA PLUS (EXT)
08/05/2019
MADE IN ITALY
design & production
Extraame S.p.A. Via Dell’Artigianato, 12 36030 - MONTECCHIO PRECALCINO (VI) - ITALY
+39.0445.865911 - +39.0445.865912 - info@extraame.it - www.lanordica-extraame.com
TO FIND THE SERVICE CENTRE NEAREST TO YOU
CONTACT YOUR DEALER OR CONSULT
THE SITE WWW.LANORDICA-EXTRAFLAME.COM
The manufacturer reserves the right to vary the characteristics and the data reported in this pamphlet at any
moment and without notice, in order to improve its products.
This manual, therefore, cannot be regarded as a contract towards other parties.
4


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