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Kundendienst
Seite 21
6 Kundendienst
Kann die Störung anhand der zuvor aufgeführten Hinweise nicht beseitigt
werden, rufen Sie den Kundendienst. Führen Sie in diesem Fall keine weiteren
Arbeiten, vor allem an den elektrischen Teilen des Gerätes, selbst aus.
WICHTIG
Der Besuch des Kundendiensttechnikers im Falle einer Fehlbedienung oder einer
der beschriebenen Störungen ist auch während der Garantiezeit nicht kostenlos.
Zuständiger Kundendienst:
EGS GmbH
Dieselstraße 1
33397 Rietberg / DEUTSCHLAND
Kundentelefon
für Deutschland 02944 9716-6
für Österreich 0820 200 170
für Belgien, Niederlande, Luxemburg +49 2944 9716-791
E-Mail: kontakt@egs-gmbh.de
Internet: www.egs-gmbh.de
Reparaturaufträge können auch online eingegeben werden.
Folgende Angaben werden benötigt, um den Reparaturauftrag bearbeiten zu
können:
1) Modell
2) Version
3) Batch
4) EAN
sowie die vollständige Anschrift, Telefon-Nr. und die Fehlerbeschreibung.
Gerätespezifische Angaben stehen auf dem Typenschild im Innenraum oder auf
der Rückseite des Gerätes.
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