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Kundendienst
Seite 27
6 Kundendienst
Kann die Störung anhand der zuvor aufgeführten Hinweise nicht beseitigt
werden, rufen Sie den Kundendienst. Führen Sie in diesem Fall keine
weiteren Arbeiten, vor allem an den elektrischen Teilen des Gerätes,
selbst aus.
WICHTIG
Der Besuch des Kundendiensttechnikers im Falle einer Fehlbedienung oder
einer der beschriebenen Störungen ist auch während der Garantiezeit
nicht kostenlos.
Zuständiger Kundendienst:
EGS GmbH
Dieselstraße 1
33397 Rietberg / DEUTSCHLAND
Kundentelefon für Deutschland: +49 (0)2944 9716791
Kundentelefon für Österreich: 0820 200 170
E-Mail: kontakt@egs-gmbh.de
Reparaturaufträge können auch online eingegeben werden.
Internet: www.egs-gmbh.de
Folgende Angaben werden benötigt, um Ihren Auftrag bearbeiten zu
können:
1) Modell
2) Version
3) Batch
4) EAN
sowie die vollständige Anschrift, Telefon-Nr. und die Fehlerbeschreibung.
Die gerätespezifischen Angaben finden Sie auf dem Typenschild im
Innenraum oder auf der Rückseite des Gerätes.
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