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Assembly, Operation & Maintenance Instructions
WHAT IS COVERED?
During the below listed warranty period, your barbeque will be repaired free of charge by
Everdure by Heston Blumenthal or its authorised service centre provided your barbeque is
delivered to and picked up from Everdure by Heston Blumenthal or its authorised service
centre, subject to the terms and conditions below.
5 years: (Orange enamel) rebox and outer body
2 years: stainless steel parts, rotisserie motor, heating element
2 years: Paint warranty
1 year: All remaining parts
WHAT IS NOT COVERED BY OUR WARRANTY:
1. Any defect or failure caused by the product not being assembled or used in accordance
with the instruction/installation manual provided with the product.
2. Normal fair wear and tear (e.g. surface rust on cooking plates & burners heat
discolouration).
3. Insect or vermin infestation.
4. Unauthorised repairs or use of non-genuine parts.
5. Product scratches & damage as a result of delivery, installation or assembly.
6. Claims to product surface coatings due to accidental damage, improper, or lack of
maintenance.
7. Damage from cleaning products not recommended by Everdure by Heston Blumenthal.
HOW TO CLAIM OUR WARRANTY
You will need to contact Everdure by Heston Blumenthal in Australia or New Zealand using
the below contacts details.
All Service and Assembly Enquiries:
IN AUSTRALIA: Telephone 1300HESTON
OR VISIT: www.everdurebyheston.com.au
IN NEW ZEALAND: Telephone (09) 415 6000
OR VISIT: www.everdurebyheston.com.nz
PRIVACY POLICY
Everdure by Heston Blumenthal is committed to protecting your personal privacy. Your
personal information that you have provided in this form (e.g. name, street address, e-mail
address and telephone/mobile number) is used solely by Everdure by Heston Blumenthal
for the express purpose for which it was collected (e.g. to respond to your enquiry
regarding your product). Your personal information will be processed by Everdure by
Heston Blumenthal inaccordance to the guidelines and requirements of the Privacy Laws
of Australia (Privacy Act 1998).
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