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19. EV STOVES ANOMALIES AND POSSIBLE SOLUTIONS
PROBLEM CAUSE SOLUTION
FIRST START-UP IT MAY BE NECESSARY TO REPEAT THE FIRST LOAD PHASE A FEW TIMES TO FACILITATE THE APPLIANCE INITIAL
START
-
UP AS THE AUGER TUBE IS COMPLETELY EMPTY AND IT MAY TAKE A SPECIFIC PERIOD OF TIME TO FILL.
WATER SENSOR
ALARM
WATER SENSOR FAULT CALL TECHNICAL SUPPORT.
HOT WATER
ALARM
MAXIMUM WATER
THRESHOLD
EXCEEDED
WAIT UNTIL THE STOVE COOLS.
WATER PRESS
ALARM
HIGH OR LOW SYSTEM
PRESSURE, AIR IN THE
CIRCUIT
LOAD THE HYDRAULIC SYSTEM OR EMPTY IT.
AUGER TUBE
TRIAC ALARM
THE AUGER TUBE MOTOR
TURNS CONTINUOUSLY
ONCE THE PRODUCT HAS COOLED UNPLUG THE POWER SUPPLY AND CONTACT TECHNICAL
ASSISTANCE.
AUGER TUBE
ENCODER ALARM
FAULTY AUGER TUBE
MOTOR
CALL TECHNICAL SUPPORT.
DISPLAY
SWITCHED OFF
POWER OUTAGE CHECK PLUG AND POWER SUPPLY.
FAULTY ELECTRICAL
CABLE
CALL TECHNICAL SUPPORT.
INTERRUPTED FUSE IN
CONTROL BOARD
CALL TECHNICAL SUPPORT.
FAULTY CONTROL BOARD CALL TECHNICAL SUPPORT.
FAULTY DISPLAY CALL TECHNICAL SUPPORT.
ALARM NO FIRE
PELLETS NOT
FED TO BURN
POT
PELLETS FALL
BUT NOT LIT
STOVE
SWITCHES
OFF DURING
NORMAL
FUNCTIONING
NO PELLETS CHECK HOPPER.
SAFETY THERMOSTAT
TRIGGERED
MANUALLY RESET THE THERMOSTAT LOCATED ON STOVE BACK
AUGER TUBE BLOCKED BY
FOREIGN BODY
DISCONNECT PLUG, EMPTY HOPPER, REMOVE ANY FOREIGN BODY, SUCH AS NAILS, ETC.
FAULTY AUGER TUBE
MOTOR
CALL TECHNICAL SUPPORT.
ACTIVE ALARM SEE ALARM SECTION.
DIRTY BURN POT CLEAN BURN POT.
TEMPERATURE TOO COLD REPEAT SWITCHING-ON PHASE SEVERAL TIMES, EMPTYING THE BURN POT UPON EACH
TIME.
DAMP PELLETS CHECK PELLET STORAGE LOCATION.
FAULTY GLOW PLUG CALL TECHNICAL SUPPORT.
FAULTY FUME SENSOR CALL TECHNICAL SUPPORT.
FAULTY EXHAUST
BLOWER
CALL TECHNICAL SUPPORT.
FAULTY CONTROL BOARD CALL TECHNICAL SUPPORT.
POWER OUTAGE CHECK PLUG AND POWER SUPPLY.
NO PELLETS CHECK HOPPER.
AUGER TUBE BLOCKED BY
FOREIGN BODY
DISCONNECT PLUG, EMPTY HOPPER, REMOVE ANY FOREIGN BODY, SUCH AS NAILS, ETC.
POOR-QUALITY PELLETS CHANGE PELLET TYPE.
INSUFFICIENT PELLET SET
VALUE AT MINIMUM HEAT
OUTPUT
CALL TECHNICAL SUPPORT.
ACTIVE ALARM SEE ALARM SECTION.
POOR FLAME
ANTI-EXPLOSION DEVICE PLUG MISSING OR NOT CORRECTLY POSITIONED.
PARTIALLY CLOGGED
FLUE PIPE
CLEAN FLUE PIPE IMMEDIATELY.
COMBUSTION AIR NOT
SUFFICIENT
CLOGGED AIR INTAKE.
CLOGGED STOVE CLEAN BURN POT AND ASH DRAWER.
FAULTY/DIRTY EXHAUST
BLOWER
GET IT CLEANED BY A SPECIALISED TECHNICIAN CALL TECHNICAL SUPPORT.
INADEQUATE
COMBUSTION AIR SET
VALUE
CALL TECHNICAL SUPPORT.
POWER OUTAGE
ALARM
POWER OUTAGE SWITCH STOVE ON AND OFF, CHECK PLUG.
MODULATE SET ROOM TEMPERATURE REACHED/CORRECT OPERATION.
38


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