In the event of a malfunction, the control board indicates the problem and activates various procedures depending on the type of alarm. The possible alarm
messages are listed below:
Display showsNo. Cause
WATER SENSOR ALARM (AL C)Water probe broken or shorted
HOT WATER ALARM (AL D)Stove water maximum threshold exceeded
WATER PRESS ALARM (AL E)Water pressure too low or too high
FUME SENSOR ALARM (2)Fume temperature probe fault
HOT FUME ALARM (3)Fume overheating
EXTRACTION FAULT ALARM (4)Exhaust blower fault, not working
IGNITION FAULT ALARM (5)Stove does not ignite
NO PELLET ALARM (6)Shutting down due to insufficient pellets
THERMAL/DOOR SAFETY ALARM(7)Safety thermostat tripped or door not completely closed
CLEANER FAULT ALARM (AL E)The burn pot cleaner is blocked
ALARM TURBULATOR FAULT (AL F)Turbulator cleaning is blocked
POWER OUTAGE ALARM (1)
Absence of mains voltage
In case of alarm, the stove is immediately switched off.
The alarm status can be reset by pressing the P4 button.
Safety thermostat
If the safety thermostat detects a water temperature exceeding the trigger threshold, it immediately switches off the
auger tube (to which it is connected in series), while acquiring this change in status via the AL1 terminal on CN4.
The message THERMAL SAFETY ALARM appears on the display and the system is switched off. Unscrew the
black cap on the back of the stove and press the button to reset the contact.
Negative pressure alarm
This alarm occurs if:
The flue pipe is non-compliant: the pipe must minimise the pressure in Pascals required by the manufacturer (see TECHNICAL DATA) at both low and
maximum heat output;
The flue pipe or combustion air intake is blocked.
The door of the combustion chamber and/or the door of the pellet tank are open.
Excessive dirt inside fume circulation area: empty the ash that is deposited in the part adjacent to the ash drawer compartment.
Damage exhaust blower alarm
In case the fume extraction fan breaks, the stove switches off and the message EXTRACTION FAULT ALARM is displayed
Power outage alarm
In the event that there is an electrical power failure for a given time, the stove, with restoring of the electricity, will change to BLACK-OUT alarm. It is necessary to
wait for the stove to cool down and then turn it back on.
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