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What to do
Put the stove in stand-by by pressing the off button for a few seconds (4).
Try switching the stove back on.
Contact your service centre if the problem persists.
AL 5 – No start
This alarm signals an ignition failure. This alarm is activated when, during the start-up
phase, a maximum waiting time (about 20 minutes) is exceeded without the machine
switching on successfully. (see ignition)
AL 6 – No pellet
This alarm indicates a flame failure in the brazier during normal stove operation. The main
causes are: no pellets in the hopper or blocking of the pellet feed screw.
What to do
Put the stove in stand-by by pressing the off button for a few seconds (4).
Empty the brazier of all unburned accumulated pellets.
In the event of pellet exhaustion in the tank, refuel the stove and ignite it again. Do not insert
pellets until the stove has cooled completely. Pellet refilling must be performed with the
stove off or with the stove working with the flame present.
In the case of a pellet feed screw block, empty the tank and remove any foreign bodies
present in the feed screw. Then refill with pellets and start the stove back up.
In the case of repeated feed screw blocks, call a service centre.
AL 7 – Thermal safety
This alarm is activated by intervention of the stove boiler safety thermostat (see safety
devices).
AL 8 – Low pressure
This alarm is activated by intervention of the pressure sensor (pressure gauge) (see safety
devices).
AL 9 – Water sensor
This alarm is activated by the breaking or disconnection of the water sensor from the boiler
(see safety devices).
AL A – Water temp
This alarm is activated by the overtemperature of the water in the boiler (see safety devices).
AL b – Water press
This alarm is activated by the incorrect pressure of the water in the boiler (see safety
devices).
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