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Troubleshooting
If your air humidifier is not working properly, check for the following issues:
Problem:
Possible cause:
Solution:
The device does not work
Control button at OFF
No electricity
Is the water tank
sufficiently full and
does the main housing
fit the bottom housing
correctly?
Switch On
Plug in socket
Is the fuse/earth
leakage circuit breaker
engaged
Fill the water tank and
place the main housing
correctly onto the
bottom housing.
No power failure?
The device is giving an
unpleasant odour
Dirty water or water
that has been in the
device to long
Replace the water and
clean the tank
The humidity level does
not or hardly change
Vaporisation element is
installed incorrectly.
Vaporisation element is
dirty.
Too much ventilation in
the room
The room is too large
for the apparatus.
Install the vaporisation
element correctly.
Clean or replace the
vaporisation element.
Compare the
dimensions of the room
with the recommended
dimensions.
If your problem is not resolved by the tips outlined above, please consult your
supplier or a recognised servicing point. Never attempt to carry out repairs
yourself! This will invalidate the guarantee and no liability will be taken by the
supplier, manufacturer or importer!.
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