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DEFECTS CAUSES SOLUTIONS
Defects
Causes
Solutions
Pump does not start
- No electricity
- Overheating safeguard
activated
- The float doesn't activate the
pump
- Check electrical supply
- See: overheating safeguard.
- Put the float at a higher level
Pump does not stop in
AUTO setting
- Pump is not vertical
- The float is blocked
- Make sure the pump is standing up
straight
- Give the float space
Pump runs but does
not pump water
- Inlet openings are clogged
- Water drainage pipe is bent or
hose is blocked
- Air around the blade
- Blade is jammed
- Water level is too low (manual
usage)
- Clean them
- Straighten the hose or remove the
blockage
- Switch the pump off and move it from
side to side. Wait until the air has
escaped and switch on again
- Try to remove the blockage or ask a
professional to do so
- Submerge the pump in deeper water
Insufficient water
- Inlet openings are (partially)
blocked
- Outlet drain (partially) blocked
- Broken fan
- Clean them
- Remove blockage
- Replace the fan
Pump suddenly
switches off while
functioning
- Thermal safeguard stops pump
due to overheating by f.e. dirty
water
- Water is too hot
- Power outage
- Dirt or stones in the water
supply
- Blade is stuck
- Problem with the motor
- See: overheating safeguard
- Max. water temperature 35°C
- Check fuses and earth leakage
- Remove dirt and stones
- Remove blockage if possible or
consult service point
- Consult service point
If these tips do not provide a solution, contact your supplier or service point.
GUARANTEE
The submersible pump you have purchased comes with the usual guarantee which
applies to production and material defects.
The following damage and defects are not covered by the guarantee:
Wear and tear and defects in relation to mechanical seals caused by drying out or
the presence of specific substances and/or objects in the water.
15


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