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14. Troubleshooting
With this weather station, you purchased a product built to the state of the art and operationally safe. Nevertheless,
problems or errors may occur. The following contains descriptions for the removal of possible interference.
No reception of the outdoor sensor signal
• The distance between weather station and outdoor sensor is too large. Change the installation site of the weather
station or outdoor sensor.
• Objects or shielding materials (metallised insulated glass windows, reinforced concrete, etc.) interfere with radio
reception. The weather station is too close to other electronic devices (TV, computer). Change the site of setup of
the weather station.
• The outdoor sensor batteries are weak. Observe Chapter 13.
• Very low outdoor temperatures (less than -20 °C) decrease battery performance. Wait until the temperatures have
increased again.
• Another transmitter on the same or adjacent frequency interferes with the outdoor sensor radio signal. It may be
helpful to reduce the distance between the weather station and outdoor sensor.
• Remove the batteries from the weather station and the rechargeable batteries from the outdoor sensor and proceed
as described in chapter 9.
No DCF Reception
• The outdoor sensor is installed close to other electronic devices or close to electrical lines.
Select a different mounting site (observe correct alignment, mark „N“ on the wind direction sensor must point North).
• After inserting the batteries in the outdoor sensor (DCF receiver is integrated in the temperature/humidity sensor
and is supplied with power by it), it will take at least 5 minutes before the DCF signal is received and evaluated. Only
then will the outdoor sensor transfer the DCF data to the weather station.
Therefore, wait for at least 5 - 10 minutes before the weather station displays the DCF time and date.
• IftherstreceptionattemptoftheDCF-receiverfails,itwilltryagaineveryfullhour.
Asinglesuccessfulreceptionattemptsufcestokeepthetimedeviationoftheclockintheweatherstationtoless
than one second.
• The DCF reception is best at night, when there are least interferences by electronic devices (e.g. TVs or computers
are off).
Just wait for the next day; the weather station should display the DCF time and date then.
• If you operate the outdoor sensor in a building for test purposes (e.g. at initial commissioning), place the outdoor
sensor close to a window and as far away as possible from electronic devices, cables, power outlets, metal parts,
etc.
96


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