706232
22
Zoom out
Zoom in
Previous page
1/24
Next page
40 41
Problems Solutions
You cannot control
RoboVac with the
Google Assistant.
• Check if there are any Internet connection problems.
• Check if you have installed the Google Home app onto
your smart device and initiated the “EufyHome” action
in the Google Home app. For details, refer to the “Smart
Integrations” page in the EufyHome App.
• Check if you are using the proper commands when
talking to the Google Assistant. When making your
request, first say the wake words “Ok Google”.
• Repeat your question. Speak clearly to the Google
Assistant.
Voice Alert
When an error or issue occurs, the red indicator on RoboVac will flash and you will
hear a specific voice prompt. Follow the voice prompt to solve the problem.
Voice Prompt Cause and Solution
Error 1: Front Bumper Stuck
Front bumper is stuck. Tap it repeatedly to remove any
dust;
if not, then move the device to a new position and try
again.
Error 2: Wheel Stuck
Wheel may be stuck or trapped. Clear any obstacles
in the surrounding area and check the wheel for any
trapped dust. Move the device to a new position and
try again.
Error 3: Side Brush Stuck Side brush may be stuck. Please clean it and try again.
Error 5: Device Stuck or
Trapped
Device is trapped. Clear any obstacles in the
surrounding area and try again.
Error 6: Device Stuck or
Trapped
Device may be suspended in air. Move it to a new
position close to the original position and try again. If
the device is still unable to start, clean the edge sensor
and try again.
Error 7: Wheel Stuck
Hanging
Wheels may be suspended in air. Move the device to
a flat surface and a new position close to the original
position then try again.
Error 8: Low Battery,
Shutting Down
Low Battery; system will shut down. Charge the device
and try again.
Voice Prompt Cause and Solution
Error S1: Battery Error
- Open the battery compartment and check whether
the battery is connected and restart the device
- Battery Temperature may be too high or low; wait
until the battery falls to normal temperatures before
usage (0 °C ~ 40 °C / 32 °F to 104 °F)
- If the issue persists, contact customer support for
help
Error S2: Wheel Module
Error
- Check whether the wheels are stuck or dust is
trapped inside before restarting the device
- If the issue persists, contact customer support for
help
Error S3: Side Brush Error
- Check whether the side brush is stuck in an unknown
object before restarting the device
- If the issue persists, contact customer support for
help
Error S4: Suction Fan Error
- Check whether the fan blades are stuck in an
unknown object before restarting the device
- Clean the dust bin and filter before restarting the
device
- If the issue persists, contact customer support for
help
Error 4 is not mentioned as it does not apply to this model.
Wi-Fi Connection
Before Wi-Fi setup, make sure RoboVac and your Wi-Fi network meet the following
requirements.
Wi-Fi Setup Requirements
• RoboVac:
- RoboVac is fully charged and the main power switch on the bottom of RoboVac is
turned on.
- Wi-Fi status light slowly flashes blue.
• Wi-Fi Network:
- Use the correct password for your network.
- Do not use a VPN (Virtual Private Network) or Proxy Server.
- Your Wi-Fi router supports 802.11b/g/n and IPv4 protocol.
22


Need help? Post your question in this forum.

Forumrules
1

Forum

eufy-t2150---robovac-g10-hybrid

Reset search

  • Why my RoboVac G10 Hybrid machine only move 3 seconds. Submitted on 19-1-2022 at 17:36

    Reply Report abuse
  • Why my RoboVac G10 Hybrid machine only move 3 seconds Submitted on 19-1-2022 at 17:34

    Reply Report abuse


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Eufy T2150 - RoboVac G10 Hybrid at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Eufy T2150 - RoboVac G10 Hybrid in the language / languages: English as an attachment in your email.

The manual is 2,82 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Eufy T2150 - RoboVac G10 Hybrid

Eufy T2150 - RoboVac G10 Hybrid User Manual - German - 20 pages

Eufy T2150 - RoboVac G10 Hybrid User Manual - Dutch - 20 pages

Eufy T2150 - RoboVac G10 Hybrid User Manual - French - 20 pages

Eufy T2150 - RoboVac G10 Hybrid User Manual - Italian - 20 pages

Eufy T2150 - RoboVac G10 Hybrid User Manual - Spanish - 20 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info