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- When using a network extender/repeater, make sure the network name (SSID) and
password are the same as your primary network.
- The firewall and port settings of your Wi-Fi router allow RoboVac to connect with
the Eufy servers.
Network Security Requirement
- WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
- WEP EAP (Enterprise Authentication Protocol) is not supported.
Wi-Fi Channels
- The FCC requires that all wireless devices in the United States operate on the 1-11
wireless spectrum channels.
- Some countries outside North America can use spectrum channels higher than
channel 11. Refer to your local regulatory agency to determine which channels are
accessible.
- A future software release will support access to channels above 11 for users outside
North America. Until then, use channels 1-11.
If you cannot control RoboVac with your smartphone, try the solutions below to solve the
problem. If the problem persists, contact the eufy service center for help.
Wi-Fi Status
Light
Cause Solutions
Solid blue RoboVac has connected
to your router, but cannot
access the Internet.
• Check if your router is connected to the
Internet.
• Check with your Internet provider to
see if there is any Internet connection
problem.
Rapidly flashing
blue
RoboVac cannot connect
to your wireless router.
• Check if you have modified your
network name and password.
• Reset Wi-Fi connection if necessary.
Refer to the “Use Your RoboVac with
the EufyHome App > Reset the Wi-Fi
connection” section in this manual.
Slowly flashing
blue
Wi-Fi connection is reset
or has not been set up
before.
• Set up Wi-Fi connection with RoboVac.
Refer to the “Use Your RoboVac with
the EufyHome App” section in this
manual.
• Reset Wi-Fi connection if necessary.
Refer to the “Use Your RoboVac with
the EufyHome App > Reset the Wi-Fi
connection” section in this manual.
Off
• RoboVac is turned off.
• RoboVac’s power level
is low.
• RoboVac is in Sleep
mode.
• Charge RoboVac by attaching it to
the Charging Base. Make sure the
main power switch on the bottom of
RoboVac is turned on.
Specifications
Product Model T2120
Input
19 V 0.6 A
Battery Voltage DC 14.4 V
Power Consumption 40 W
Battery Type
DC 14.4 V
Li-ion 2600 mAh
Dust Collector Capacity
0.6 L
Cleaning Time Max. 100 mins
Charging Time 300 - 360 mins
Input
19 V 0.6 A
Output
19 V 0.6 A
Customer Service
For FAQs and more information, please visit www.eufylife.com.
@EufyOcial
@EufyOcial
@EufyOcial @EufyOcial
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
17


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