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14 EN EN 15
- This scale is waterproof, but it is not recommended
to wash it with water for a long time or immerse it in
water.
- Never use detergents to clean the scale as this may
cause it to malfunction or discolor.
Troubleshooting
Error Message
Error Display Description Solution
Overload. The device will
power o.
Stop using this scale for
measurement.
Low battery. The device will
power o.
Replace all batteries at the same
time.
Error Display Description Solution
Wi-Fi setup failure.
Open the EufyLife app
and follow the on-screen
instructions to reconnect the
scale with your device.
Move the scale to a place near
your router before the Wi-Fi
setup.
Press and hold the UNIT
button for 10 seconds to
restore factory settings, then
restart the Wi-Fi connection.
When Measuring
Issue Cause Solution
Abnormal measurement
results:
• Too high
• Too low
• Huge dierence
between two recent
measurements
• Incorrect posture.
Step onto the
scale barefoot
and stand still.
• Device is placed on
soft carpeting or
uneven surface.
Place the device
on a hard and flat
surface.
9


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