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Eufy Smart Lock Touch with Wi-Fi Bridge Manual

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21 English English 22
TROUBLESHOOTING
1. How can I unlock the door if the Smart Lock Touch’s battery runs low?
① Insert a micro USB cable into the micro USB port and use a portable battery to
power the Smart Lock Touch.
② Use the access code to unlock.
2. How can I unlock the door if the Smart Lock Touch’s battery runs low?
① Insert a micro USB cable into the micro USB port and use a portable battery to
power the Smart Lock Touch .
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② Use the ngerprint scanner or access code to unlock.
3. How to delete the registered ngerprint and access code?
Open your eufy Security app, and repeat steps mentioned in “Pair Your Phone with
Smart Lock Touch ” to pair. Then you can delete the registered ngerprint and access
code.
4. The Smart Lock Touch ringtone is too loud.
Open the eufy Security app and pair your phone with your Smart Lock Touch. You can
set the ringtone volume on the eufy Security app.
5. Why the Smart Lock Touch’s battery drains so quickly? Make sure you use the
standard battery.
• Check whether the Smart Lock Touch is installed properly.
• Check whether the Smart Lock Touch can be locked or unlocked smoothly using
the thumbturn; If not, detach and install the Smart Lock Touch again.
• Check whether water spills in the Interior Assembly. Exposure to water will drain
the battery quickly.
• Contact Customer Service for technical support via eufy Security app or email. .
For troubleshooting, check the installation video and instructions. Or you can contact
Customer Service staff for technical support via eufy Security app or email.
IMPORTANT SAFETY INSTRUCTIONS
• DO NOT attempt to install or repair the product without authorization.
• Do not use excessive force or sharp objects to press lock buttons, as this can
damage the product.
• Make sure the door is completely closed when going outside. The manufacturer
does not assume responsibility for any harm caused by your improper closing of
the door.
• Replace batteries when the low battery alarm is heard.
• Change your access code regularly to ensure security.
NOTICE
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Warning: Changes or modications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
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