755671
20
Zoom out
Zoom in
Previous page
1/128
Next page
36 37
English English
Troubleshooting
Problems Solutions
RoboVac cannot be
activated.
• Make sure RoboVac is connected to a power source.
• Make sure the battery is fully charged.
• If you still have trouble, reset the RoboVac (refer to the
“Using Your RoboVac > Reset the System” section in this
manual).
RoboVac suddenly stops
working.
• Check if RoboVac is trapped or stuck on an obstacle.
• Check if the battery level is too low.
• If you still have trouble, turn off RoboVac, wait for 3
seconds, and then turn it back on.
You cannot schedule
cleanings.
• Make sure RoboVac is turned on.
• You can set the time of day and scheduled cleaning time via
the EufyHome app.
• Make sure the scheduled time has been set correctly.
• Check if RoboVac’s power is too low to start cleaning.
• RoboVac will not start a scheduled cleaning while already
performing a task.
Suction power is weak.
• Check if any obstructions are blocking the suction inlet.
• Empty the dust collector.
• Clean the filter with water.
• Check if the filter is wet due to water or other liquid on the
floor. Air-dry the filter completely before use.
RoboVac cannot be
charged.
• Check if the indicator on the Charging Base lights up (when
RoboVac is not on the Charging Base). If not, contact the
eufy service center to repair or replace the Charging Base.
• Check if the indicator on the Charging Base is off and the
light on the main unit is breathing during charging.
• Dust off the charging contact pins with a dry cloth.
RoboVac cannot return to
the Charging Base.
• Remove objects within 1.6 ft/0.5 m to the left and right side
and within 4.9 ft/1.5 m of the front of the Charging Base.
• Make sure RoboVac started cleaning from the Charging
Base and has not been moved during cleaning.
• When RoboVac is in the vicinity of the Charging Base, it
will return more quickly. However, if the Charging Base is
located far away, RoboVac will need more time to return.
Please be patient as it works its way back.
• Clean the charging contact pins.
Problems Solutions
The rolling brush does
not rotate.
• Clean the rolling brush.
• Check if the rolling brush and brush guard have been
installed properly.
RoboVac’s movements or
travel path are abnormal.
• Clean the sensors carefully with a dry cloth.
• Restart RoboVac by turning RoboVac off and on.
Water is not released
during mopping.
• Make sure there is enough water in the water tank.
• Check if the mopping module is correctly installed. Once
correctly installed, you will hear the corresponding voice
prompt.
• Check if the water outlets are blocked.
RoboVac cannot connect
to a Wi-Fi network.
• Make sure your Wi-Fi router supports the 2.4GHz and
802.11b/g/n bands; the 5GHz band is not supported. For
details, refer to the “Troubleshooting > Wi-Fi connection”
section in this manual.
You cannot control
RoboVac with Amazon
Alexa.
• Check if there are any Internet connection problems.
• Check whether you have installed the Amazon Alexa app
onto your smart device and enabled “EufyHome - RoboVac”
Skill in the Amazon Alexa app. For details, refer to the
“Smart Integrations” page in the EufyHome App.
• Make sure you have a EufyHome account and that it is
connected to RoboVac.
• Make sure you are using correct Alexa voice-commands.
You cannot control
RoboVac with the Google
Assistant.
• Check if there are any Internet connection problems.
• Check if you have installed the Google Home app onto
your smart device and initiated the “EufyHome” action
in the Google Home app. For details, refer to the “Smart
Integrations” page in the EufyHome App.
• Check if you are using the proper commands when talking
to the Google Assistant. When making your request, first
say the wake words “Ok Google”.
• Repeat your question. Speak clearly to the Google
Assistant.
20


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Eufy RoboVac L70 Hybrid - T2190 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Eufy RoboVac L70 Hybrid - T2190 in the language / languages: English as an attachment in your email.

The manual is 14,3 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Eufy RoboVac L70 Hybrid - T2190

Eufy RoboVac L70 Hybrid - T2190 User Manual - English, German, Dutch, French, Spanish - 128 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info