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Eufy RoboVac 11S Plus - T2119 Manual

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Problems Solutions
The rolling brush
does not rotate.
• Clean the rolling brush.
• Check if the rolling brush and brush guard have been installed
properly.
RoboVac’s
movements or travel
path are abnormal.
• Clean the sensors carefully with a dry cloth.
• Restart RoboVac by turning the power switch o and on.
Error Tones
When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator
on RoboVac will be solid or flashing.
Flashing red indicator light
Error Tone Cause Solution
Two beeps RoboVac’s bumper is stuck.
Tap RoboVac’s bumper several times to
dislodge any debris that may be trapped
underneath.
Three beeps
• RoboVac’s drop sensors are
dirty.
• RoboVac is stuck on the
ledge of a staircase and
cannot reverse.
• Clean the drop sensors gently with
a dry cloth.
• Place RoboVac in a new location.
• Use a physical barrier to block o
the problem area.
Four beeps RoboVac’s power level is too
low.
Manually charge RoboVac for at least
5 hours.
Solid red indicator light
Error Tone Cause Solution
One beep RoboVac’s left/right wheel
is stuck.
Turn o RoboVac and remove any hair or
debris from the left/right wheel.
Two beeps RoboVac’s side brush is
stuck.
Turn o RoboVac and remove any hair or
debris from the side brush.
Three beeps RoboVac’s suction fan is
stuck.
• Turn o RoboVac, then remove and
empty the dust collector.
• Make sure the suction inlet is not
blocked by any hair or debris.
Four beeps RoboVac’s rolling brush is
stuck.
Turn o RoboVac and remove any hair or
debris from the rolling brush.
Specifications
Input 19 V 0.6 A
Battery Voltage DC 14.4 V
Power Consumption 25 W
Battery Type DC 14.4 V
Li-ion 2600 mAh
Dust Collector Capacity
0.6 L
Cleaning Time Max. 100 mins
Charging Time 300 - 360 mins
Input 19 V 0.6 A
Output 19 V 0.6 A
Customer Service
@EufyOcial
@EufyOcial
@EufyOcial @EufyOcial
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
… 14


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