Manual Eufy RoboVac 11 - T2102 (page 11 of 12) (English)

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RoboVac cannot be

charged.

• Check whether the Charging Base is plugged into the outlet.

• Remove objects within 3 ft/1 m to the left and rignt side and

within 6 ft/2 m of the front of the Charging Base.

• Dust o the charging contact pins with a dry cloth.

The rolling brush

does not rotate.

• Clean the rolling brush.

• Check whether the rolling brush has been installed properly.

RoboVac’s movements

or travel path are

abnormal.

• Clean the sensors carefully with a dry cloth.

• Restart Robovac by turning the power switch o and on.

Error codes troubleshooting

When RoboVac is in trouble, it will emit a series of short or long beeps and the red indicator

on RoboVac will be on or flashing.

Flashing red indicator light

Error Tone Cause Solution

One beep

RoboVac is hanging over a ledge

or is trapped.

Turn o RoboVac and restart in a new location.

Two beeps RoboVac’s bumper is stuck.

Tap RoboVac’s bumper several times to dislodge

any debris that may be trapped underneath.

Three beeps RoboVac’s drop sensors are dirty. Clean the drop sensors gently with a dry cloth.

Four beeps

RoboVac’s power level is too low. Manually charge RoboVac for at least 5 hours.

Solid red indicator light

Error Tone Cause Solution

One beep RoboVac’s wheel is stuck.

Turn o RoboVac and remove any hair or

debris from the wheel.

Two beeps RoboVac’s side brush is stuck.

Turn o RoboVac and remove any hair or

debris from the side brush.

Three beeps RoboVac’s suction fan is stuck.

• Turn o RoboVac, then remove and empty

the dust collector.

• Make sure the air inlet is not blocked by

any hair or debris.

Four beeps

RoboVac’s rolling brush is stuck.

Turn o RoboVac and remove any hair or

debris from the rolling brush.

Replace the Side Brushes

The side brushes may become bent or damaged after using for a period of time. Follow the

steps below to replace it.

• Pull off the old side brushes and snap the new ones into place.

Troubleshooting

Problem Solutions

RoboVac cannot be

activated.

• Make sure the power switch is in the ON position.

• Ensure the battery is charged.

• Replace the batteries in the remote control (2 AAA batteries).

• Make sure the remote control is within range (less than 3m

from RoboVac).

RoboVac stops

working suddenly.

• Check whether RoboVac is trapped or stuck on an obstacle.

• Check whether the power level is too low.

RoboVac does not

start scheduled

cleaning.

• Make sure the time, time of day (AM/PM), and the scheduled

time have been set correctly.

• Check whether RoboVac’s power is too low to start cleaning.

• Make sure you point the remote control directly at RoboVac

when setting the time/schedule. You will hear a beep when the

time/schedule has been set.

• All settings will be erased when RoboVac is turned o or when

the battery power is exhausted. You will need to reset the time

and reschedule the cleaning time.

• When using the Power Adaptor to charge RoboVac, you cannot

set a schedule, and the previously scheduled cleaning will not

start.

Suction power is weak.

• Check whether any obstructions are blocking the suction inlet.

• Empty the dust collector.

• Clean the ﬁlter with a vacuum cleaner or a cleaning brush.

Please tell me who surfaces Eufy robo vac 11 in Guernsey Submitted on 1-4-2022 at 13:51
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Can you please tell me who surface s. Eufy robo vac in Guernsey ? Submitted on 1-4-2022 at 13:48
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I'm trying to charge my vacuum for the first time, when we put it on the charging base it flashes oranges for a few seconds then it beeps and turns solid red Submitted on 26-12-2021 at 14:31
Reply Report abuse

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Eufy RoboVac 11 - T2102 Manual

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