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SPECIFICATIONS
Model T2522
Charging Input 19V == 0.68A
Rated Power 200W
Running Time
(Per Full-Charge)
Eco power mode: 20 minutes
Max power mode: 10 minutes
Battery Cell Capacity 2,500mAh
Battery Rating DC14.4V Li-ion 2,350mAh 33.8Wh
Charging Time 4 hours
TROUBLESHOOTING
Problems Causes Solutions
Cannot pick up debris /
Weak suction power
The dust cup is full.
The battery level is low.
The filter is too dirty.
The dust inlet in the hard floor
cleaning tool is clogged by hair.
Empty the dust cup.
Recharge the battery.
Remove the dust cup and then clean
the filter.
Clean the hard floor cleaning tool.
Debris overflowed from
the dust cup
The dust cup or filter is not installed
properly.
Too much debris
Reinstall the dust cup and filter.
Empty the dust cup.
Device not working
The suction inlet, dust cup, or the filter
is stuck
The accessories or the pipe tools are
stuck.
The battery level is low.
Clean the suction inlet, dust cup, or
the filter.
Clean the accessories and pipe tools.
Recharge the battery.
Cannot recharge the
battery
The vacuum cleaner is not on the
charging base.
The battery is not installed properly.
The power adapter is not connected
correctly.
The charging pins are not working.
Place the vacuum cleaner on the
charging base.
Install the battery correctly.
Connect the power adapter to a power
source.
Contact eufy customer support for
help if the charging pins are not
working normally.
*Ifyourproblempersists,recordtheLEDindicationstatusandcontact
eufycustomersupportforhelp.
CUSTOMER SERVICE
For FAQs and more information, please visit
https://support.eufylife.com/
Warranty:
• HomeVac unit: 24-month limited warranty
• Lithium-ion battery: 12-month limited warranty
support@eufylife.com
support.mea@anker.com (For Middle East and Africa Only)
service@myeufy.com.au (For AU Only)
ru.support@anker.io (For RU Only)
www.eufylife.com
https://support.eufylife.com/s/phonecontactus
(US) +1 (800) 988 7973 Mon-Fri 6:15 - 17:00 (PT); Sat-Sun 6:30-16:30 (PT)
(UK) +44 (0) 1604 936200 Mon-Sun 6:00 - 17:00; Sat-Sun 6:00-14:00
(DE) +49 (0) 69 9579 7960 Mo-Fr 8:00 - 16:00
(日本) 03 4455 7823 - 9:00 - 17:00
Scan the QR code for more support information.
14


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