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EN 27
FAULTS
Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the
points in the following table.
Symptom Possible cause Solution
The appliance emits a slight
odour when used for the first
time.
New appliance. This is normal and disappears
when the appliance starts
cooling.
The appliance does nothing;
the lighting is not lit.
Plug not in socket. Insert the plug in the socket.
Temperature inside
refrigerator too high or too
low.
Thermostat setting incorrect. Adjust the thermostat
properly.
The door seals are dirty or the
seals are damaged.
Clean the door seals. Call
the service centre if the door
seals are damaged.
The strip isn’t in the correct
position.
Put the strip in the correct
position.
Appliance makes a noise. Incorrect positioning of food
in the refrigerator (or freezer).
Place foods in the proper
manner in the refrigerator or
freezer.
There is an object against the
appliance.
Remove the object.
The LED lighting does not
work.
LED lamp faulty. Call an authorized service
technician. Do not attempt
to replace the LED lighting
yourself.
Excessive ice formation in the
freezer.
Freezer compartment door not
closed properly.
Make sure that the door is
closed properly.
The door seals are dirty or the
seals are damaged.
Clean the door seals. Call
the service centre if the door
seals are damaged.
The refrigerator door does not
close.
The strip isn’t in the correct
position.
Put the strip in the correct
position.
The strip feels hot. This is a property of the
device.
This is normal. It prevents
condensation.
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