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EN 19
General
If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first by checking the points mentioned below or
check for more information the website ‘www.etna.nl/www.etna.be’.
Symptom Possible cause Solution
The fan runs on for several
minutes after the hob has been
switched off.
The hob is cooling down. Normal operation.
A slight smell is noticeable the
first few times the hob is used.
The new appliance is
heatingup.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking sound
inyour hob.
Ticking can also occur at
lowersettings.
Normal operation.
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
At high settings this is
perfectly normal for some
pans. It will not damage
either the pans or the hob.
You have switched a cooking
zone on but the display keeps
flashing. A pan detection
symbol (u) will appear in
thedisplay.
The pan you are using is not
suitable for induction cooking
or has a diameter that is
toosmall.
Use a correct pan.
Error code The control panel is dirty or
has water lying on it.
Clean the control panel.
You have touched two or more
keys at the same time.
Do not operate more than
one key at the same time.
A cooking zone suddenly stops
working and you hear
a signal.
The preset time has ended. Switch off the signal by
pushing a random key.
TROUBLESHOOTING
41


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