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EN 16
Fault table
If you are uncertain about whether your appliance is functioning properly, this does not
automatically mean there is a defect. Make sure to check the points mentioned below in the
table first, or visit our website ‘www.Etna.nl’ for more information.
Problems with the hob Possible cause Solution
There is a smell of gas in the
vicinity of the appliance.
The appliance connection is
leaking.
Turn off the main gas tap.
Contact your installer.
A burner does not ignite. Plug not in socket. Insert the plug into the wall
socket.
Fuse defective/fuse in meter
cabinet switched off.
Replace the fuse or switch on
the fuse in the fuse box.
Spark plug dirty/damp. Clean/dry the spark plug.
Burner parts not correctly
installed.
Assemble the burner parts
using the centring ridges.
Burner parts dirty/damp. Clean/dry the burner
components. Make sure that
the outflow holes are open.
Main gas supply valve closed. Open the main gas valve.
Fault in gas mains. Consult you gas supplier.
Gas bottle or tank is empty. Connect a new gas bottle or
have the tank refilled.
Wrong type of gas used. Check whether the gas used
is suitable for the appliance.
Contact your installer if it is
not correct.
Control knob not pressed in
far enough.
Keep the control knob
pressed in far enough
between full and low. This
can take longer the first time
because of the gas supply.
The burner does not burn
evenly.
Burner parts not placed
correctly.
Assemble the burner parts
using the centring ridges.
Burner parts dirty/damp. Clean/dry the burner parts.
Make sure that the outflow
holes are open.
Wrong type of gas used. Check whether the gas used
is suitable for the appliance.
Contact your installer if it is
not correct.
MALFUNCTIONS
40


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