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EN 21
Fault table
If you are uncertain about whether your appliance is functioning properly,
this does not automatically mean there is a defect. Try to deal with the
problem yourself first by checking the points mentioned below in the
table or visit our website ‘www.etna.nl’ for more information.
Problems with the hob Possible cause Solution
There is a smell of gas in the
vicinity of the appliance.
The appliance connection is
leaking.
Turn off the main gas tap.
Contact your installer.
A burner does not ignite. Plug not in socket. Insert the plug into the wall
socket.
Fuse defective/fuse in meter
cabinet switched off.
Replace the fuse or switch on
the fuse in the fuse box.
Spark plug dirty/damp. Clean/dry the spark plug.
Burner parts not correctly
installed.
Assemble the burner parts
using the centring ridges.
Burner parts dirty/damp. Clean/dry the burner
components. Make sure that
the outflow holes are open.
Main gas supply valve closed. Open the main gas valve.
Fault in gas mains. Consult you gas supplier.
Gas bottle or tank is empty. Connect a new gas bottle or
have the tank refilled.
Wrong type of gas used. Check whether the gas used
is suitable for the appliance.
Contact your installer if it is
not correct.
Control knob not pressed in
far enough.
Keep the control knob pressed
in far enough between full and
low. This can take longer the
first time because of the gas
supply.
FAULTS
49


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