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EN 28
Fault table
If you have any doubts about whether your washing machine is working
properly, this does not automatically mean that there is a problem. If
in doubt, check the points set out in the following table or for more
information visit the web site 'www.etnaservice.nl'.
Problem Cause Solution
Washing machine is not
working.
Check that the door is
properly closed.
Check that the plug is
properly plugged in at the
socket. Check that the tap is
switched on.
Check that the 'START/
PAUSE' button has been
pressed.
Door cannot be opened. The washing machine
protection system is in
operation.
Unplug the mains lead from
the socket.
Heating fault. The temperature sensor is
damaged and the heating
element is faulty.
The washing machine is
working, but it is no longer
able to complete a hot wash.
Please contact the service
department immediately.
Water leak. There is a poor connection
between the fill or drain hose
and the tap.
Check the connections and
tighten if necessary.
The drain is blocked. Clean the drain hose or, if
necessary, arrange for it to be
repaired by a qualified service
technician.
Water is flowing out of the
bottom of the washing
machine.
The fill hose is not properly
connected. The drain hose is
leaking.
Attach the fill hose. Replace
the drain hose.
The LEDs or display do not
light up.
The power supply is switched
off. There is a problem with
the PCB.
Check whether the power is
switched off and the plug is
connected. Otherwise, please
call the service line.
FAULTS
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