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10 Warranty
10.1 Warranty period
The devices carry a 36-month warranty. This warranty period starts on
the date the new unit is purchased. There is no warranty on standard or
rechargeable batteries (type AA/AAA).
Small components or defects having a negligible impact on the operation
or value of the device are not covered by the warranty.
Claims under the warranty must be backed up by submission of the
original proof of purchase or a copy which shows the date of purchase
and the equipment model.
10.2 Processing of claims under the warranty
Faulty equipment must be returned to an approved service centre
together with valid proof of purchase.
If the unit develops a fault during the warranty period, the service centre
will repair any defects caused by material or manufacturing faults free of
charge, by either repairing or exchanging the faulty components or units.
If the device is replaced, the colour and model may differ from the device
originally purchased.
The initial purchase date determines the start of the warranty period.
This warranty period is not extended if the unit is replaced or repaired by
the service centre.
10.3 Warranty exclusions
The warranty does not cover damage or defects caused by improper use
or operation nor damage resulting from the use of parts or accessories
not originally sourced.
The warranty does not extend to damage caused by external factors,
such as lightning, water and fire, nor to any damage sustained
during transportation.
The warranty becomes null and void if the serial number on the device is
changed, removed or rendered illegible.
Claims under the warranty will be invalidated if the unit has been
repaired, altered or modified by the buyer.
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