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Tracking Service Online
When you send your watch directly to MGI
for service, we will send you a written
acknowledgement that includes a personal
User ID and Password. With them, you may
authorize and track the status of your watch
service online via our secure internet site:
www.mgiservice.com
Service Under Warranty
Your ESQ by Movado timepiece is protected
from the date of purchase by a two-year lim-
ited warranty. To obtain service under the
warranty, you must present a valid warranty
card and dated receipt of purchase.
NOTE: ESQ by Movado is not to be held
liable for any incidental or consequential
damages occurring from the failure or
malfunction of its product.
OBTAINING SERVICE
Should your ESQ by Movado watch require
service or repair, it should be returned direct-
ly to ESQ by Movado or one of its authorized
service centers. See end of this booklet or
www.esqbymovado.com for a complete listing.
Be sure to include your complete return
address and phone number along with a
brief note describing the problem with your
watch and/or service needed.
Packing Instructions
When mailing your watch, it should be
packed securely in padded wrapping materi-
als (for protection against shock) in a sturdy
box sealed with tape.
We recommend that you use registered mail
and insure your watch for its full replace-
ment value.
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