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Dialog 3213
Call Forwarding
• There must be an answering position at the end of every profile
(voice mail or operator/secretary)
If not, calls might end up unanswered.
• Consider what should happen when you are busy on a telephone
The available options are:
• Activate Free on 2nd (if available)
• Diversion to Voice mail
• Diversion to the operator
• If an answering machine, a FAX or other answering service is used
as an early answering position, it might interrupt the searching
Disconnect the answering service, or design the ringing times so
they do not affect the searching.
• If your system admits just one single personal profile, design
the profile only with your 2-3 most frequently used positions
If you add more numbers, there is a risk that the caller hangs up
before a late position is called.
• If your system admits 1-5 personal profiles, design the different
profiles to fit your most used positions
Make sure you use as few answering positions as possible for
each profile. Profile examples:
• In office • At home
• On travel • Absent/not reachable
Example:
How to fill in your setting form for search profiles:
Profile 1 In office
Search Type of telephone or Telephone number Ringing time
order answering position* (seconds)
1 Desk 1234 10
2 Cordless 5234 15
3 Voice Mail
* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.
Profile 2 At home
Search Type of telephone or Telephone number Ringing time
order answering position* (seconds)
1 External 222222 20
2 Mobile 0706666666 25
3 Voice Mail
