Manual Ericsson Dialog 3185 (page 81 of 81) (English)

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Dialog 3185 and 3185MW

Analog Telephones for MD110 Communication System

User Guide

Welcome

Dialog 3185 and 3185MW2

Welcome

Welcome to the User Guide for the Ericsson Analog 3185 and

3185MW telephones in the Ericsson MD110 Communication

System. It is a state-of-the-art Communication System. Its alliance

of features and facilities effectively improves communications for

virtually any kind of organization.

To take full advantage of these advanced features and facilities

there is a line of telephones, designed for ease of use in every

situation.

Some markets use differing codes for some functions. In this guide,

all functions are described using the most common code for every

specific function. As a note the markets and their differing code is

shown.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/archive/manuals.shtml

Note: Since the Ericsson Analog 3185 and 3185MW

telephones easily can be switched between pulse and tone

dialling they can be connected to all types of telephone

exchanges, but remember that analog telephones must be

connected to analog lines.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be

liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance or use of

this material.

Hereby, Ericsson Enterprise AB, declares that this telephone, is

in conformity with the essential requirements and other relevant

provisions of the European R&TTE directive 1999/5/EC.

Please refer to http://www.ericsson.com/sdoc.

EN/LZT 103 41 R1A

stored in retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise, without prior written permission of the publisher.

3Dialog 3185 and 3185MW

Table of Contents

page

Description - Dialog 3185 and

3185MW Telephone ......................................... 4

Free Seating (optional) ...................................... 7

Incoming Calls ................................................. 9

Outgoing Calls ............................................... 11

During Calls .................................................... 14

When You Receive a Busy Tone ..................... 19

Call Forwarding .............................................. 23

Internal Messages .......................................... 35

Voice Mail ....................................................... 37

Information ..................................................... 41

Abbreviated Numbers .................................... 44

Group Facilities .............................................. 48

Other Useful Facilities ..................................... 51

Paging (optional) ............................................ 57

Date and Time ............................................... 64

Authority ........................................................ 65

Adjustments ................................................... 70

Audible Signals .............................................. 72

Installation ...................................................... 74

Troubleshooting .............................................. 77

Index .............................................................. 78

Description - Dialog 3185 and 3185MW Telephone

Dialog 3185 and 3185MW4

Description - Dialog 3185 and

3185MW Telephone

The Dialog 3185 telephone is not equipped with a Message Waiting

lamp.

(bottom side)

5Dialog 3185 and 3185MW

Description - Dialog 3185 and 3185MW Telephone

1 Display

16 characters. Indicates call duration or date and time.

2 Programmable keys

Ten keys for storing frequently called numbers. You can store two

numbers per key (upper and lower), see section “Abbreviated

Numbers” on page 44.

3 Message Waiting lamp

A flashing light indicates a waiting message. See section “Internal

Messages” on page 35.

Note: This function is only valid for the Dialog 3185 MW

(Article number DBVA 404 4053/208 R1A).

4 Mute

To switch the microphone on or off. See section “During Calls” on

page 14.

5 Handset and speaker volume

To adjust the volume. See section “Adjustments” on page 70.

6 R-key

Used for example to make an inquiry, to transfer a call or to

establish a conference, see section “During Calls” on page 14. Can

be set to two different modes, see section “Adjustments” on

page 70.

7 Line / Loudspeaker on/off

a. Line key for in and outgoing calls.

b. Loudspeaker on or off. See section “During Calls” on page 14.

8 Program

Storing numbers. See section “Abbreviated Numbers” on page 44.

Setting the clock. See section “Other Useful Facilities” on page 51.

9 Tone

Temporary change to tone dialling. See section “During Calls” on

page 14.

10 Last Number Redial / Pause key

a. Redial last number dialled.

b. Insert a pause if you have to wait for dial tone.

11 Ring signal volume

Adjust ring signal volume. See section “Adjustments” on page 70.

12 Ring signal character

Adjust ring signal character. See section “Adjustments” on

page 70.

Description - Dialog 3185 and 3185MW Telephone

Dialog 3185 and 3185MW6

13 Tone / Pulse dialling

Switch between tone or pulse dialling. See section “Adjustments”

on page 70.

14 Flash / Earth mode

Switch between “flash” (timed break) or “earth” mode for the R-key.

See section “Adjustments” on page 70.

15 Clock on/off

See section “Date and Time” on page 64.

16 Loudspeaker

17 Microphone

18 Handset with hearing aid function

See section “Adjustments” on page 70.

Please note: The handset may retain small metal objects

in the earcap region.

7Dialog 3185 and 3185MW

Free Seating (optional)

The Free Seating function is used for persons who have an office

extension number but no telephone set of their own. For example,

flexible office workers, persons mostly working outside the office,

etc. As a Free Seating user and working from the office, you logon

to any free telephone set that temporarily will be assigned with your

extension number and your system authorities.

To log on

u Lift the handset

* 1 1 * Press

z * Enter the authorization code and press

z # Enter your telephone number and press

d Replace the handset to finish the procedure

Note: An earlier version of the Free Seating function use

another procedure:

To log on, press

* 1 0 * extension No. #.

Free Seating (optional)

Dialog 3185 and 3185MW8

To log off

u Lift the handset

# 1 1 # Press

d Replace the handset to finish the procedure

Note: An earlier version of the Free Seating function use

another procedure:

To log off, press

# 1 0 #.

9Dialog 3185 and 3185MW

Incoming Calls

A ring signal indicates an incoming internal or external call.

Answer calls

u Lift the handset

On another extension

You can answer a call to another extension from any phone in your

office.

u z Lift the handset and call the ringing extension

You receive busy tone.

8 Press

Note: France press

4 ; Sweden press 6

Incoming Calls

Dialog 3185 and 3185MW10

Answer a second call

A call waiting tone will inform you, during a conversation, that a

second call is waiting on your phone. You have two options.

Option 1:

Finish the ongoing call:

d Replace the handset

The new call will be signalled on your phone.

u Lift the handset to receive the new call

Option 2:

Ask your conversation partner to wait:

y d Press and replace the handset

The waiting call will be signalled on your phone.

Lift the handset to receive the new call

After finishing the new call:

Replace the handset

Your first call will be signalled on your phone.

Lift the handset to receive the first call again

Handsfree

You can also answer calls handsfree.

Press without lifting the handset

You are connected to the caller via the loudspeaker and

microphone.

(l Press to terminate a handsfree call

11Dialog 3185 and 3185MW

Outgoing Calls

Sometimes you make a call but the person is not available. These

functions will help you in your attempts to establish contact with the

called party.

Make calls

How to make internal and external calls.

u Lift the handset and dial either:

z An extension number to make an internal call,

0 z Dial the digit or digits to get an external line

Dial tone.

Note: Which digit or digits to press for an external line,

depends on the configuration of the system.

d Replace the handset to end the call

Notes: You can make your calls faster, using common

abbreviated numbers and by programming your own

abbreviated numbers.

If you receive a queue tone when the digit or digits to get an

external line are dialled (optional function Least Cost

Routing is used in the system), keep waiting. Once a line

becomes free you will receive a dial tone. If a warning tone

is heard, the selected line is marked “Expensive”.

Outgoing Calls

Dialog 3185 and 3185MW12

Wait for dial tone

Sometimes it is required to wait for a new dial tone after dialling the

prefix digit when making an external call. In such situations, you

must store the pause for a new dial tone into the number:

r Press

Handsfree

You can also make handsfree calls.

l Press without lifting the handset

z Dial the number

You are connected to the caller via the loudspeaker and

microphone.

(l Press to terminate a handsfree call

Individual External Line

To make a call on a specific external line:

u Lift the handset

* 0 * Press

z # Dial the individual external line number and press

z Dial the digit or digits to get an external line and the external

number

13Dialog 3185 and 3185MW

Outgoing Calls

Last External Number Redial

When you initiate an external call the system automatically stores all

the dialled digits, irrespective of whether the call was successful or

not.

Note: To redial a number that incorporates a wait for a new

dial tone, you must indicate to the telephone where in the

number it must pause and wait for the new dial tone. To do

this, press the redial-key at the proper place in the number.

See section “Make calls” on page 11.

u r Lift the handset and press to redial last dialled external

number

Call Timer

When you make an outgoing call, the Call Timer starts after 4

seconds, showing the duration of your call. When the call is

finished the duration is displayed for 15 seconds. If you want to see

the duration of your last call (idle phone):

u P Lift the handset and press

Display example:

During Calls

Dialog 3185 and 3185MW14

During Calls

The MD110 Communication System allows you to handle calls in

many different ways. You can for instance make an inquiry, transfer

the call or create a conference.

Monitoring

You have an ongoing conversation via the handset.

l Press to switch the loudspeaker on

d Replace the handset

The loudspeaker monitors the call.

Note: When the loudspeaker is on, the microphone is

automatically switched off in the handset. You can adjust

the volume, see section “Adjustments” on page 70.

(l Press to end the call

From Monitoring to handset

u Lift the handset

Continue your conversation via the handset.

15Dialog 3185 and 3185MW

During Calls

Mute

You have an ongoing conversation.

Press to switch the microphone on or off

When the lamp lights, the caller will not be able to hear the

conversation in your room.

Inquiry

During an ongoing conversation you like to make an inquiry to an

internal or external party.

Press

The first party is put on hold.

Call the second party

When the party answers you can switch between the calls (Refer

Back), transfer the call, create a conference and end one of the

calls.

2 Press to return to the first party

Note: Sweden press

Refer Back

You can switch between connected parties:

2 Press to put the ongoing conversation on hold

The first party is connected.

Note: Sweden press

17Dialog 3185 and 3185MW

During Calls

Conference

With this procedure you can include up to seven parties in a

conference. Only the conference leader can admit participants.

During the conference a tone will be heard every 15th second.

Note: The conference tone might be disabled for your

system.

You have an ongoing conversation and want to establish a

telephone conference. You will become the conference leader.

Press

Call the second party

Wait for answer.

3 Press to establish a three party conference

Now you have established a three party conference.

Note: Sweden press

Repeat the procedure to include other persons to the

conference

d Replace the handset to leave the conference

Dial mode

If your telephone is in the pulse dialling mode, and you want to use

any of the automated data services that require tone dialling, you

can switch temporarily to tone dialling during a call, e.g. when

calling interactive tele services or controlling telephone answering

machines remotely.

Note: After you end the call, dialling is reset to pulse

dialling.

t Press to switch to tones

During Calls

Dialog 3185 and 3185MW18

On Hold

You can temporarily put the ongoing call on hold. Calls put on hold

can be resumed on your own telephone or another.

y d Press and replace the handset

To resume the call on your own extension

u Lift the handset

To resume the call on another extension

u Lift the handset

z Call the extension where the call was put on hold

8 Press

Note: France press

4 ; Sweden press 6

19Dialog 3185 and 3185MW

When You Receive a Busy Tone

Busy extension or external line

If you call an extension and receive a busy tone or get no answer or

all external lines are busy you can use these methods:

Automatic Callback

If a called extension is busy or there is no answer:

6 Press

Note: France, Finland and Sweden press

d Replace the handset to finish procedure

You are called back (recall ring signal) when the ongoing call is

finished or the next time a new call is finished. You have to answer

within eight seconds, otherwise the Callback service is cancelled.

u Lift the handset when you are called back

The system calls the extension.

Note: Callbacks can be activated on several extensions at

the same time.

When You Receive a Busy Tone

Dialog 3185 and 3185MW20

If all external lines are busy (after dialling the digit or digits to get a

line):

6 Press

Note: France, Finland and Sweden press

z # Dial the external number and press

d Replace the handset to finish procedure

When an external line becomes free you will be called back (recall

ring signal). You have to answer within eight seconds, otherwise the

Callback service is cancelled.

u Lift the handset when you are called back

The system calls the external number.

Note: Only one Callback can be activated on a busy

external line.

Cancel any single Callback

u Lift the handset

# 3 7 * z Press and dial the extension number

Note: To cancel a single Callback on a specific external line,

dial the digit or digits to get a line instead of the extension

number.

# d Press and replace the handset

Cancel all callbacks

u Lift the handset

# 3 7 # Press

d Replace the handset

When You Receive a Busy Tone

Dialog 3185 and 3185MW22

Intrusion on a busy external line

You can intrude on an ongoing call on a busy external line.

* 4 4 * z Press and dial the individual external line number

# z Press and dial the digit or digits to get an external line

Busy tone.

4 Press

Note: France and Sweden press

Before the Intrusion is executed a warning tone is sent to the

parties in the ongoing call. A three party call is established and a

warning tone is heard.

Notes:

The warning tone might be disabled for your system.

The Intrusion function might be blocked for use on your

extension (programmed by system administrator). If

Intrusion is not allowed you will continue to receive a busy

tone.

23Dialog 3185 and 3185MW

Call Forwarding

Diversion

If you do not want to be disturbed or will be out of the office, you

can have all calls to your extension diverted to a pre-programmed

answering position. During Diversion you will hear a special dial

tone. You can still make calls as usual.

Diversion can be direct, on no answer, on busy or to another

information service facility.

Order direct Diversion from your own extension

The call is diverted to an individual position or up to three

predetermined common answering positions (depending on the

type of the incoming call). Programmed by the system

administrator.

u Lift the handset

* 2 1 # Press

Note: U.K. press

* 2 #

d Replace the handset

Note: Diversion can also be ordered and cancelled from

the answering position, use the same procedure as in

section “Internal Follow-me” on page 26.

Call Forwarding

Dialog 3185 and 3185MW24

Cancel direct Diversion from your own extension

u Lift the handset

# 2 1 # Press

Note: U.K. press

# 2 #

d Replace the handset

Note: Diversion can also be ordered and cancelled from

the answering position, use the same procedure as in

section “Internal Follow-me” on page 26.

Diversion when there is no answer

u Lift the handset

* 2 1 1 # Press to order

Note: Finland and Norway press

* 6 1 #

d Replace the handset

The incoming call is diverted after 3 signals.

To canc e l:

u Lift the handset

# 2 1 1 # Press

Note: Finland and Norway press

# 6 1 #

d Replace the handset

25Dialog 3185 and 3185MW

Call Forwarding

Diversion when caller receives a busy tone

u Lift the handset

* 2 1 2 # Press to order

Note: Finland and Norway press

* 6 7 #

d Replace the handset

To canc e l:

u Lift the handset

# 2 1 2 # Press

Note: Finland and Norway press

# 6 7 #

d Replace the handset

Diversion to another information service facility

u Lift the handset

* 2 1 8 # Press

d Replace the handset

To canc e l:

u Lift the handset

# 2 1 8 # Press

d Replace the handset

Call Forwarding

Dialog 3185 and 3185MW26

Internal Follow-me

All calls to your extension are diverted to an extension of your

choice (within the private network). During Follow-me you will hear

a special dial tone. You can still make calls as usual.

Order from your own extension

u Lift the handset

* 2 1 * z Press and dial the answering position number

Note: U.K. press

* 2 * No.

# d Press and replace the handset

Cancel from your own extension

u Lift the handset

# 2 1 # Press

Note: U.K. press

# 2 #

d Replace the handset

Redirect from answering position

u Lift the handset

* 2 1 * z Press and dial your own extension number

Note: U.K. press

* 2 * No.

* z Press and dial the diversion number

# d Press and replace the handset

Calls are diverted to the answering position.

Note: Internal Follow-me must be ordered from your own

extension before you can redirect from answering position.

27Dialog 3185 and 3185MW

Call Forwarding

Cancel from answering position

u Lift the handset

# 2 1 * z Press and dial your own extension number

Note: U.K. press

# 2 * No.

# d Press and replace the handset

External Follow-me

If External Follow-me is allowed you can have all calls to your

extension diverted to an external number of your choice. A special

dial tone will be heard. You can still make calls as usual.

Order

u Lift the handset

* 2 2 # z Press and dial the digit or digits to get an external line and the

external number

# d Press and replace the handset

Cancel

u Lift the handset

# 2 2 # Press

d Replace the handset

Call Forwarding

Dialog 3185 and 3185MW28

Bypass Diversion

If Bypass Diversion is allowed from your extension, you can bypass

an activated Diversion/Follow-me on a specific extension.

u Lift the handset

* 6 0 * z Press and dial the extension number

# Press and wait for answer

Personal Number (optional)

With this function you can be reached on your normal office

telephone number even if you are in another room, out of the office,

at home, etc. Depending on the functionality of your office

exchange, you can have either one individual single search profile

or you can choose between five individual search profiles. A search

profile can be designed to fit the situation, i.e. In the office, On

travel, At home, etc. Both internal or external telephone numbers

can be used in a profile.

On your request, the search profiles are programmed or modified

by the system administrator. See section “To design and order your

search profiles” on page 31.

When the function is activated, incoming calls are transferred to

different telephones or back-up services in your decided order. If an

answering position in the profile is busy, the call can be transferred

to another predefined position in the profile, i.e. Voice Mail or a

colleague. You can activate the function from your own office

telephone or when out of the office, by using the Direct Inward

System Access function (DISA).

29Dialog 3185 and 3185MW

Call Forwarding

To activate or change to another profile from your office

telephone

u Lift the handset

* 1 0 * Press

( 1 - 5 ) Dial the search profile digit

# d Press and replace the handset

Note: If the operator is included in the activated profile as

an answering position, always inform the operator if you are

absent. Use the Absence Information function or call the

operator. If Voice Mail is included in the activated profile,

always update your greeting with Absence Information.

To cancel from your office telephone

u Lift the handset

# 1 0 # Press

d Replace the handset

Call Forwarding

Dialog 3185 and 3185MW30

To activate or change to another profile from an external

telephone

The external telephone must be of push button type provided with

hash (

#) and star (*) keys or a mobile telephone adapted for dial

tone pulses (DTMF).

Call the DISA function at your office

Dial tone.

* 7 5 * Press

z * Enter the authorization code and press

z # Dial your own extension number and press

Dial tone.

* 1 0 * Press

z * Dial your own extension number and press

( 1 - 5 ) Dial the search profile digit

# d Press and replace the handset

Note: If the operator is included in the activated profile as

an answering position, always inform the operator if you are

absent. Use the Absence Information function or call the

operator. If Voice Mail is included in the activated profile,

always update your greeting with Absence Information.

31Dialog 3185 and 3185MW

Call Forwarding

To cancel from an external telephone

The external telephone must be of push button type provided with

hash (

#) and star (*) keys or a mobile telephone adapted for dial

tone pulses (DTMF).

z Call the DISA function at your office

Dial tone.

* 7 5 * Press

z * Enter the authorization code and press

z # Dial your own extension number and press

Dial tone.

# 1 0 * Press

z # Dial your own extension number and press

d Replace the handset

To design and order your search profiles

The search profiles are installed or changed by the system

administrator. In order to set up your profiles, copy the setting form,

fill in your new or changed profiles and give it to your system

administrator.

Note: If Personal Screen Call Server is connected to your

system, you can edit the profiles via your Intranet. See

instructions for the server!

Call Forwarding

Dialog 3185 and 3185MW32

Important notes when designing your search profiles:

• Avoid a ring time longer than 45 seconds for your profiles

Usually the caller hangs up after 3-6 ring signals. If you need a

longer ring time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each

answering position in your profiles

You might need up to 15 seconds to react and answer on a

desk or cordless telephone and 20-25 seconds for a mobile

telephone.

• There must be an answering position at the end of every profile

(Voice Mail or operator/secretary)

If not, calls might end up unanswered.

• Consider what should happen when you are busy on a

telephone

The available options are:

– Diversion to Voice Mail

– Diversion to the operator

• If an answering machine, a FAX or other answering service is

used as an early answering position, it might interrupt the

searching

Disconnect the answering service, or design the ring times so

they do not affect the searching.

• If your system admits just one single personal profile, design the

profile only with your 2-3 most frequently used positions

If you add more numbers, there is a risk that the caller hangs up

before a late position is called.

• If your system admits 1-5 personal profiles, design the different

profiles to fit your most used positions

Make sure you use as few answering positions as possible for

each profile. Profile examples:

– In office

– At home

– On travel

– Absent/not reachable

33Dialog 3185 and 3185MW

Call Forwarding

Example:

How to fill in your setting form for search profiles:

Profile 1 In office

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2 At home

order

Type of telephone or

answering position* Telephone number

Ring time

(seconds)

1 Desk 1234 10

2 Cordless 5234 15

3 Voice Mail

order

Type of telephone or

answering position* Telephone number

Ring time

(seconds)

1 External 222222 20

2 Mobile 0706666666 25

3 Voice Mail

Call Forwarding

Dialog 3185 and 3185MW34

Setting form for search profiles

Name:

Department:

Te leph o n e No :

Account:

Profile 1 ..........................

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.

Profile 2 ..........................

Profile 3 ..........................

Profile 4 ..........................

Profile 5 ..........................

order

Type of telephone or

answering position* Telephone number

Ring time

(seconds)

order

Type of telephone or

answering position* Telephone number

Ring time

(seconds)

order

Type of telephone or

answering position* Telephone number

Ring time

(seconds)

order

Type of telephone or

answering position* Telephone number

Ring time

(seconds)

order

Type of telephone or

answering position* Telephone number

Ring time

(seconds)

35Dialog 3185 and 3185MW

Internal Messages

Regarding incoming messages, see section “Voice Mail” on

page 37.

Manual Message Waiting (MMW)

If there is a message waiting for you, you will hear a special dial

tone after lifting the handset. For Dialog 3185MW there is also a

lamp indication.

Answer MMW at your own extension

u Lift the handset

Cancel MMW at your own extension

u Lift the handset

# 3 1 # Press

d Replace the handset

Internal Messages

Dialog 3185 and 3185MW36

Order MMW to another extension

When you call an extension and receive busy tone or get no answer

you can make a call to order a message waiting indication on that

telephone.

u Lift the handset

* 3 1 * Press

z Dial the extension number

# d Press and replace the handset

Cancel MMW to another extension

u Lift the handset

# 3 1 * Press

z Dial the extension number

# d Press and replace the handset

37Dialog 3185 and 3185MW

Voice Mail

Your incoming messages can be indicated by a rapidly flashing

Message Waiting lamp (Dialog 3185MW telephone).

While you are away from the office, callers can leave messages in

your mailbox.

Integrated Voice Mail (optional)

This function allows you to leave a voice message to the caller

when you are unable to answer calls, e.g. when out of office, in a

meeting, etc. Then the caller can leave a message in your mailbox.

When back in office you can enter your mailbox and listen to

received messages.

You can choose to divert all incoming calls to your mailbox, or calls

when there is no answer, or calls when your telephone is busy.

When you enter your mailbox, you will hear recorded instructions

how to handle listening, recording, storing and deleting messages,

and how to change your security code.

To activate and deactivate your mailbox

For all incoming calls:

See Call Forwarding, section Internal Follow-me (function code 21).

Use the number to the voice mail system as the ”answering

position number”.

When incoming calls get no answer:

See Call Forwarding, section Diversion when there is no answer

(function code 211).

Voice Mail

Dialog 3185 and 3185MW38

When incoming calls get a busy tone:

See Call Forwarding, section Diversion when caller receives a busy

tone (function code 212).

To enter your mailbox

Please ask the system administrator for your defined voice mail

system number.

Once you have entered the voice mail system, you can handle your

messages/greetings and change your security code, see section

“To handle the mailbox” on page 40.

From your office telephone:

u Lift the handset

z Dial the number to the voice mail system

If you are asked to enter your security code:

z Enter your security code

Code at delivery = your extension number.

Follow the recorded instructions

From another telephone:

u Lift the handset

z Dial the number to the voice mail system

If you are asked to enter your security code (the used telephone

has a mailbox of its own):

# Press

z Enter your mailbox number

(normally your office extension number)

z Enter your security code (if required)

Follow the recorded instructions

39Dialog 3185 and 3185MW

Voice Mail

To enter someone else´s mailbox

u Lift the handset

z Dial the number to the voice mail system

If you are asked to enter your security code (the used telephone

has a mailbox of its own):

# Press

z Enter the mailbox number

(normally the office extension number of the person served)

z Enter the security code of the person served (if required)

Follow the recorded instructions

Voice Mail

Dialog 3185 and 3185MW40

To handle the mailbox

Recorded information on the line informs about the number of new

and stored messages. If you have too many messages stored, you

will first be asked to delete saved messages.

Recorded instructions ask you to press different digits in order to

listen to caller's messages, record your own greetings, change

your password or exit your mailbox, etc.

The following diagram gives an overview of the mailbox system and

the digits to be used.

41Dialog 3185 and 3185MW

Information

If you are not in the office for a certain period of time (e.g. meeting,

vacation, lunch, illness), this feature allows you to inform your

callers why you are absent. External callers will be routed to the

operator who also has access to your absence info.

Absence Information (optional)

To be used during absence to inform callers about the reason and

time or date of your return. If you are authorized, you can also enter

absence information on another extension from your own

extension.

Order

To st o re te x t i nf o r ma t ion .

Example: Back on September 15th (=0915).

u Lift the handset

* 2 3 * Press

( 0 - 9 ) Enter the absence code

Note: The absence codes consist of one digit which

depends on the system connected to the exchange.

Contact your system administrator regarding your available

absence codes.

* 0 9 1 5 Press and enter the date (MMDD) or time (HHMM) of your

return

Note: If no return time or date is needed, this step can be

excluded.

Information

Dialog 3185 and 3185MW42

# Press to enter the information

d Replace the handset

Internal callers receive the information on the display (or as spoken

information to callers without display phone).

External callers will be routed to the operator who also has access

to your absent info.

Cancel

u Lift the handset

# 2 3 # Press

d Replace the handset

The programmed information is erased.

Order for another extension

u Lift the handset

* 2 3 0 * Press

z * Dial the extension number and press

( 0 - 9 ) Enter the absence code

* 0 9 1 5 Press and enter the date or time of the other person’s return

# Press

d Replace the handset

43Dialog 3185 and 3185MW

Information

Cancel for another extension

u Lift the handset

# 2 3 0 * Press

z # Dial the extension number and press

Note: If the special dial tone is received, the authorization

code for the other extension is required. Add the code and

press # before replacing the handset.

d Replace the handset

Abbreviated Numbers

Dialog 3185 and 3185MW46

Erase one programmed number

u # 5 1 * Lift the handset and press

z # Enter the number you want to erase (0-9) and press

Note: Finland press (

1 - 9 ) #

d Replace the handset

Erase all programmed numbers

u # 5 1 # Lift the handset and press

d Replace the handset

Dial By a Function Key

You can program and activate directory numbers (extensions and

common abbreviated numbers) on the programmable keys. It is

possible to store 20 numbers and the number can consist of

maximum 20 digits.

u Lift the handset

Head Office e Press to make a call (pre-programmed)

Note: One press will activate the number in the upper

memory, a double press will activate the number in the

lower memory.

Ericsson is shaping the future of Mobile and Broadband Internet communications through its

continuous technology leadership. Providing innovative solutions in more than 140 countries,

Ericsson is helping to create the most powerful communication companies in the world.

Ericsson Enterprise AB

For questions regarding the product,

please contact your Ericsson Enterprise Certified Sales Partner.

Also visit us on http://www.ericsson.com/enterprise

EN/LZT 103 41 R1A

Printed on chlorine free paper.

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Ericsson Dialog 3185 Manual

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