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Group Facilities
BusinessPhone - Standard Telephone / Economyplus Telephone
Supervision / Telephone attendance
A function-key can also be programmed for supervision and
handling calls for a group of extensions. If a supervision/
attendance-key is programmed on your telephone, you are able
to call the other group-members or answer incoming calls for the
group by pressing the key and monitor the activity of other
extensions (free, busy, called).
Traffic situation
Michael Ongoing conversation (lamp is on)
Michael Free extension (lamp is off)
Michael The extension is called (flashing lamp)
Pick-up calls for the group
Your colleague’s extension is indicated on your phone by a
pre-programmed key.
Michael Press to answer the calls directly (pre-programmed)
A flashing lamp beside the key indicates an incoming call.
Call a group-member
Michael Press to make a call (pre-programmed)
Note: If the key is flashing, you will automatically pick-up
your colleague’s ongoing call.
Group call pick up
In a Pick up group, any member can answer any individual call to
group members. You answer a call to the group by dialling a
special answering number. Please ask your system administrator
for the configured number.
Dial the group call pick up code