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c
Important:
Do not open the scanner unit or turn off the product. during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
Do not insert the CD/DVD tray until head cleaning is complete.
Note:
Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.
To maintain print quality, we recommend printing a few pages on a regular basis.
Because print head cleaning uses some ink from all cartridges, clean the print head only if quality declines; for example,
if the printout is blurry or the color is incorrect or missing.
When ink is low you may not be able to clean the print head. When ink is expended you cannot clean the print head.
Replace the appropriate ink cartridge first.
Note only for products with fax function:
If print quality has not improved after repeating this procedure about two times, leave the product on and wait for at least six
hours. Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not improved,
contact Epson support.
Note only for products without fax function:
If print quality has not improved after repeating this procedure about two times, turn the product off and wait for at least six
hours. Then run the nozzle check again and repeat the head cleaning if necessary. If print quality has still not improved,
contact Epson support.
Using the Head Cleaning utility for Windows
Follow the steps below to clean the print head using the Head Cleaning utility.
A
Make sure that no warnings or errors are displayed on the LCD screen, the CD/DVD tray is removed, and the
output tray is ejected.
B
Right-click the product icon on the taskbar, then select Head Cleaning.
If the product icon does not appear, refer to the following section to add the icon.
& “From the shortcut icon on the taskbar” on page 53
C
Follow the on-screen instructions.
Using the Head Cleaning utility for Mac OS X
Follow the steps below to clean the print head using the Head Cleaning utility.
A
Make sure that no warnings or errors are displayed on the LCD screen, the CD/DVD tray is removed, and the
output tray is ejected.
User’s Guide
Maintaining Your Product and Software
149
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