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Cannot Scan the Correct Area on the Scanner Glass
Make sure the original is placed correctly against the alignment marks.
If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
&“Placing Originals” on page 52
&“Cleaning the Scanner Glass” on page 116
Cannot Preview in Thumbnail
When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
Check that the original is placed straight.
Depending on the original, previewing may not be performed in umbnail. In this situation, clear the
umbnail check box at the top of the preview widow to preview the entire scanned area, and then create
marquees manually.
Related Information
&“Scanning Using Epson Scan 2” on page 90
Text is Not Recognized Correctly when Saving as a Searchable PDF
On the Image Format Options window in Epson Scan 2, check that Text L ang u age is set correctly on the Text
tab.
Check that the original is placed straight.
Use an original with clear text. Text recognition may decline for the following types of originals.
Originals that have been copied a number of times
Originals received by fax (at low resolutions)
Originals on which the letter spacing or line spacing is too small
Originals with ruled lines or underlining over the text
Originals with hand-written text
Originals with creases or wrinkles
In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
Solving Problems
>
Scanned Image Problems
>
Text is Not Recognized Correctly when Saving as a Searchable PDF
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