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Troubleshooting for Copying
You see banding (light lines) in your prints or copies
Make sure you select the correct paper type.
& “Selecting Paper” on page 88
Make sure the printable side (the whiter or glossier side) of the paper is facing in the right direction.
& “Loading Paper” on page 24
Perform a nozzle check first. If any missing segments or broken lines are observed on the printed pattern, clean the
print head.
& “Checking the Print Head Nozzles” on page 130 and “Cleaning the Print Head” on page 131
Align the print head. If a quality is not improved, try aligning using the printer driver utility.
& “Aligning the Print Head” on page 134
For best results, use up ink cartridge within six months of opening the package.
& “Replacing an ink cartridge” on page 126
If a moire (cross-hatch) pattern appears on your copy, change the Reduce/Enlarge setting or shift the position of
your original.
Your print is blurry or smeared
Make sure you select the correct paper type.
& “Selecting Paper” on page 88
Make sure the printable side (the whiter or glossier side) of the paper is facing in the right direction.
& “Loading Paper” on page 24
Perform a nozzle check first. If any missing segments or broken lines are observed on the printed pattern, clean the
print head.
& “Checking the Print Head Nozzles” on page 130 and “Cleaning the Print Head” on page 131
Align the print head. If a quality is not improved, try aligning using the printer driver utility.
& “Aligning the Print Head” on page 134
To clean the inside of the product, make a copy without placing a document on the document glass/ADF.
Try to use the genuine Epson ink cartridges and paper recommended by Epson.
Your print is faint or has gaps
Make sure you select the correct paper type.
& “Selecting Paper” on page 88
User’s Guide
Troubleshooting for Copying
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