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For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance
window of the printer driver.
For Mac OS X 10.5 or later, select On from the Skip Blank Page. To display the Skip Blank Page, click through the
following menus: System Preferences, Print & Fax, your printer (in the Printers list box), Options & Supplies,
and then Driver.
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 69
After trying one or more of these solutions, run a printer operation check to check your results.
& “Running a printer operation check” on page 75
Printed side is smeared or scuffed
If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X 10.5 or later, select Off from the High Speed Printing. To display the High Speed Printing, click
through the following menus: System Preferences, Print & Fax, your printer (in the Printers list box), Options &
Supplies, and then Driver.
Load and eject plain paper several times.
& “Cleaning the interior of the printer” on page 67
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 69
Printing is too slow
Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.
& “Selecting the correct paper type ” on page 26
For Windows, choose a lower Quality in the printer driver Main window.
For Mac OS X, choose a lower Print Quality in the Print Settings dialog from your printer driver’s Print dialog.
& “Accessing the printer driver for Windows” on page 25
& “Accessing the printer driver for Mac OS X” on page 26
For Mac OS X 10.5 or later, select On from the High Speed Printing dialog. To display the High Speed Printing
dialog, click through the following menus: System Preferences, Print & Fax, your printer (in the Printers list
box), Options & Supplies, and then Driver.
Close any unnecessary applications.
If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the
printing speed and prevent the printer mechanism from overheating and being damaged. If this happens, you can
continue to print, but we recommend stopping and leaving the printer idle for at least 30 minutes with the power
on. (The printer does not recover with the power off.) After you restart, the printer will print at normal speed.
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 69
User’s Guide
Troubleshooting for Printing
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