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Rotate your original document.
Rotate the scanned image using the application software after scanning.
Select the Descreening check box.
In Professional Mode, change a resolution setting and scan again.
Uneven color, smears, dots, or straight lines appear in your image
You may need to clean the interior of the product.
& “Cleaning the Printer” on page 143
The scanning area or direction is unsatisfactory
The edges of your original are not scanned
If you are scanning using thumbnail preview in Home Mode or Professional Mode, move the document or photo
6 mm (0.2 inch) away from the horizontal and vertical edges of the document glass to avoid cropping.
If you are scanning using the button or using normal preview in Office Mode, Home Mode, or Professional Mode,
move the document or photo about 3 mm (0.12 inch) away from the horizontal and vertical edges of the document
glass to avoid cropping.
Multiple documents are scanned into a single file
Position documents at least 20 mm (0.8 inch) apart from each other on the document glass.
Cannot scan the area you want
Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode,
Home Mode, or Professional Mode and create marquees on the area you want to scan.
WP-4511/4515/4521/4525/4530/4531/4535/4540/4545 User’s Guide
Troubleshooting for Scanning
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