673950
257
Zoom out
Zoom in
Previous page
1/290
Next page
Cannot Save Scanned Images to the Shared Folder
Checking Messages on the Printer
Error messages are displayed on the printer's control panel when an error occurs.
Messages Solutions
DNS error. Check DNS settings. Make sure that the address in the contacts list on the printer and the address
of the shared folder are the same.
If the IP address of the computer is static and is set manually, change the
computer name in the network path to the IP address.
Example: \\EPSON02\SCAN to \\192.168.xxx.xxx\SCAN
Make sure that the computer is turned on and does not sleep. If the computer
sleeps, you cannot save scanned images to the shared folder.
Temporarily disable the computer's Firewall and security software. If this clears
the error, check the settings in the security software.
If Public network is selected as the network place, you cannot save the
scanned images to the shared folder. Set the forward settings for each port.
If you are using a laptop computer and the IP address is set as DHCP, the IP
address may change when reconnecting to the network. Obtain the IP address
again.
Make sure the DNS setting is correct. Contact your network administrator
about the DNS settings.
The computer name and the IP address may dier when the management
table of the DNS server is not updated. Contact your DNS server administrator.
Authentication error. Check the
authentication method, authenticated
account, and authenticated password.
Make sure the user name and the password are correct on the computer and the
contacts on the printer. Also, make sure that the password has not expired.
Communication error. Check the Wi-Fi/
network connection.
Make sure that Use Microsoft network sharing is enabled on the Web Cong.
Select Services > MS Network on the Web Cong.
Make sure that the address in the contacts list on the printer and the address
of the shared folder are the same.
Access rights for the user in the contacts list should be added on the Sharing
tab and the Security tab of the shared folder's properties. Also, the
permissions for the user should be set to "allowed".
The le name is already in use. Rename
the
le
and scan again.
Change the le name settings. Otherwise, move or delete the les, or change the
le
name on the shared folder.
Scanned le(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
There is not enough disk space on the computer. Increase the free space on the
computer.
Checking the Point where the Error Occurred
When saving scanned images to the shared folder, saving process proceeds as following. You can then check the
point where the error occurred.
User's Guide
Solving Problems
257
257


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Epson WorkForce WF-7710DWF at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Epson WorkForce WF-7710DWF in the language / languages: English as an attachment in your email.

The manual is 7,23 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Epson WorkForce WF-7710DWF

Epson WorkForce WF-7710DWF User Manual - English - 126 pages

Epson WorkForce WF-7710DWF Quick start guide - English - 2 pages

Epson WorkForce WF-7710DWF User Manual - German - 315 pages

Epson WorkForce WF-7710DWF Quick start guide - German - 2 pages

Epson WorkForce WF-7710DWF User Manual - German - 132 pages

Epson WorkForce WF-7710DWF User Manual - Dutch - 308 pages

Epson WorkForce WF-7710DWF Quick start guide - Dutch - 2 pages

Epson WorkForce WF-7710DWF User Manual - Dutch - 131 pages

Epson WorkForce WF-7710DWF User Manual - French - 312 pages

Epson WorkForce WF-7710DWF Quick start guide - French, Italian, Spanish - 2 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info