❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏ Select the appropriate Original Size in the copy settings. If you have placed the printer in direct sunlight or near
a light source, the scanner glass may not detect the document correctly.
❏ Select the appropriate paper size setting.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed Slot” on page 48
& “Placing Originals on the Scanner Glass” on page 55
& “Cleaning the Scanner Glass” on page 215
& “Printable Area” on page 270
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the
printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏ Clean the paper path.
❏ Clean the scanner glass.
User's Guide
Solving Problems
250
