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B
Do one of the following.
Windows 8 and 7:
Select System and Security.
Windows Vista:
Select Security.
Windows XP:
Select Security Center.
C
Do one of the following.
Windows 8, 7 and Vista:
Select Allow a program through Windows Firewall.
Windows XP:
Select Windows Firewall.
D
Do one of the following.
Windows 8 and 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs and
features list.
Windows Vista:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Program or port list.
Windows XP:
Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected
in the Programs and Services list.
E
Click OK.
Using the Automatic Document Feeder (ADF)
If the document cover or ADF cover is open, close it and try scanning again.
Make sure your cables are securely connected to the product and a working electrical outlet.
Using scanning software other than Epson Scan driver
If you are using any TWAIN-compliant programs, make sure that the correct product is selected as the Scanner or
Source setting.
If you cannot scan using any TWAIN-compliant scanning programs, uninstall the TWAIN-compliant scanning
program and then reinstall it.
& “Uninstalling Your Software” on page 146
User’s Guide
Troubleshooting for Scanning
184
184


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