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To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL lter, or install a
separate DSL
lter
to the line. Contact your DSL provider.
If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL
lter.
Contact your DSL provider.
Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is
o.
To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or to a
network, and that the printer driver and the PC-FAX Driver have been installed on the computer. e PC-FAX
Driver is installed together with the FAX Utility.
In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware.
e
printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
Wind ow s 1 0
Right-click on the start button, or press and hold it and then select Control Panel > Vi e w d e v i c e s a n d
printers in Hardware and Sound.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
Wind ow s 7
Click the start button, and then select Control Panel > Vi e w d e v i c e s a n d pr i nt e r s in Hardware and Sound
or Hardware.
Wind ow s Vist a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
Wind ow s X P
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
In Mac OS X, check the following.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer (fax) displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX
(IP)". If the printer (fax) is not displayed, click + and then register the printer (fax).
Select System Preferences from the
menu, select Printers & Scanners (or Print & Scan,Print & Fax),
and then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
& “Fax Settings” on page 23
& “Making Settings for a PBX Phone System” on page 72
& Connecting the Printer to a Phone Line” on page 68
& “Uninstalling Applications” on page 109
& “Installing Applications” on page 111
Cannot Send Faxes
Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
User's Guide
Solving Problems
131
131


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