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Received Fax Quality Is Poor
Enable the ECM setting on the control panel.
Contact the sender and ask them to send at a higher quality mode.
Reprint the received fax.
Related Information
& Fax Settings” on page 22
& Reprinting Received Faxes” on page 78
Received Faxes Are Not Printed
If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
Related Information
& “Checking the Printer Status” on page 107
& “Removing Jammed Paper” on page 108
& “Replacing Ink Cartridges” on page 79
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
& Connecting Your Phone Device to the Printer” on page 67
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
& Fax Settings” on page 22
& “Settings for the Answering Machine” on page 75
User's Guide
Solving Problems
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129


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