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Uninstalling Applications...................222
Uninstalling Applications - Windows.........222
Uninstalling Applications - Mac OS X........223
Installing Applications.....................224
Installing a PostScript Printer Driver.........224
Installing the Epson Universal Printer Driver
(for Windows Only).....................227
Updating Applications and Firmware..........227
Updating the Printer's Firmware using the
Control Panel..........................228
Solving Problems
Checking the Printer Status..................229
Checking Messages on the LCD Screen. . . . . . . 229
Error Code on the Status Menu.............231
Checking the Printer Status - Windows.......236
Checking the Printer Status - Mac OS X.......236
Checking the Soware Status. . . . . . . . . . . . . . . . 236
Removing Jammed Paper...................236
Paper Does Not Feed or Eject Correctly. . . . . . . . .237
Paper Jams............................237
Paper Feeds at a Slant....................238
Several Sheets of Paper are Fed at a Time. . . . . . 238
Paper Does Not Feed from the Optional
Paper Cassette Units.....................238
Paper Does Not Feed Correctly Aer
Replacing the Maintenance Rollers..........238
Paper Out Error Occurs..................238
Original Does Not Feed in the ADF. . . . . . . . . .238
Paper is Not Stacked in Order..............239
Paper is Ejected in an Unexpected Direction. . . 239
Power and Control Panel Problems............240
Power Does Not Turn On.................240
Power Does Not Turn
O
.................240
Power Turns O Automatically.............240
LCD Screen Gets Dark...................240
Touchscreen Does Not Respond............240
Cannot Operate from the Control Panel. . . . . . 240
Cannot Print from a Computer...............241
When You Cannot Make Network Settings...... 242
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 242
Checking the SSID Connected to the Printer. . . 244
Checking the SSID for the Computer.........244
Suddenly the Printer Cannot Print over a
Network Connection......................245
Suddenly the Printer Cannot Print Using a USB
Connection.............................246
Cannot Print from an iPhone or iPad.......... 246
Printing is Paused........................ 246
Printout Problems........................ 247
Printout is Scued or Color is Missing........247
Banding or Unexpected Colors Appear.......247
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................247
Blurry Prints, Vertical Banding, or
Misalignment..........................248
Print Quality is Poor.....................248
Paper Is Smeared or
Scued
...............249
Paper is Smeared During Automatic 2-Sided
Printing..............................250
Printed Photos are Sticky.................250
Images or Photos are Printed in Unexpected
Colors...............................251
e Position, Size, or Margins of the Printout
Are Incorrect..........................251
Printed Characters Are Incorrect or Garbled. . . 251
e Printed Image Is Inverted..............252
Mosaic-Like Patterns in the Prints...........252
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........252
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 252
An Image of the Reverse Side of the Original
Appears in the Copied Image..............253
e Printout Problem Could Not be Cleared. . . 253
Other Printing Problems................... 253
Printing Is Too Slow.....................253
Printing Slows Down Dramatically During
Continuous Printing.....................254
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................254
PostScript Printer Driver Problems............254
Printer Does Not Print While Using
PostScript Printer Driver................. 254
Printer Does Not Print Correctly While
Using PostScript Printer Driver.............255
Print Quality Is Poor While Using PostScript
Printer Driver......................... 255
Printing Is Too Slow While Using PostScript
Printer Driver......................... 255
Cannot Start Scanning.....................255
Scanned Image Problems...................256
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......256
Straight Lines Appear when Scanning from
ADF................................256
e
Image Quality Is Rough...............257
Oset
Appears in the Background of Images. . . 257
Text is Blurred.........................257
User's Guide
Contents
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