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Selecting Fax Setting Wizard makes basic fax settings. Follow the on-screen instructions.
Related Information
& “Making the Printer Ready to Send and Receive Faxes (Using Fax Setting Wizard)” on page 150
Solving Problems
Problems when Sending and Receiving Faxes
Related Information
& “Cannot Send or Receive Faxes” on page 173
& “Cannot Send Faxes” on page 174
& “Cannot Send Faxes to a Specic Recipient” on page 175
& “Cannot Send Faxes at a Specied Time” on page 175
& “Cannot Receive Faxes” on page 175
& “Cannot Save Received Faxes to a Memory Device” on page 176
& “Memory Full Error Occurs” on page 176
& Sent Fax Quality Is Poor” on page 177
& “Received Fax Quality Is Poor” on page 177
& “Received Faxes Are Not Printed” on page 177
& “Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes” on page 178
Cannot Send or Receive Faxes
Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
Check the error code displayed for the failed fax job, and try the solutions described in the error code list.
Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL lter, or install a
separate DSL lter to the line. Contact your DSL provider.
If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL lter. Contact your DSL provider.
Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is o.
To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the PC-FAX Driver have been installed on the computer.
e
PC-FAX Driver is installed
together with FAX Utility.
Administrator's Guide
Fax Settings
173
173


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