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Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the
button, and then selecting Job Status. See the following table to nd the problem and
its solution.
Code Problems and Causes Solutions
001 The product was turned o by a power failure. -
109 The received fax was already deleted. -
110 The job was printed on one side only because the
paper loaded does not support double sided
printing.
If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
201 The memory is full.
Print received faxes from Job Status in Job/
Status .
Delete received faxes saved in the inbox from Job
Status in Job/Status.
If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
Divide your originals in two or more to send them
in several batches.
202 The line was disconnected by the recipient machine. Wait for a while and then try again.
203 The product cannot detect the dial tone. Make sure that the phone cable is connected
correctly and the phone line is working.
When the printer is connected to the PBX or the
terminal adapter, change the Line Type setting to
PBX.
Select Settings > General Settings > Fax
Settings > Basic Settings > Dial Tone
Detection, and then disable the dial tone setting.
204 The recipient machine is busy. Wait for a while and then try again.
205 The recipient machine does not answer. Wait for a while and then try again.
206 The phone cable is incorrectly connected to the LINE
and EXT. port of the product.
Check the connection of the LINE port and the EXT.
port of the printer.
207 The product is not connected to the phone line. Connect the phone cable to the phone line.
208 The fax could not be sent to some of the specied
recipients.
Print a Fax Log or Last Transmission report for
previous faxes from Fax Report in the Fax mode to
check the failed destination. When the Save Failure
Data setting is enabled, you can resend a fax from
Job Status in Job/Status.
301 There is not enough storage space available to save
the data in the memory device.
Increase the storage space in the memory device.
Reduce the number of documents.
Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
302 The memory device is write-protected. Disable write protection on the memory device.
Administrator's Guide
Solving Problems
102
102


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