Related Information
& “Making Settings to Save and Forward Received Faxes” on page 155
& “Save/Forward Settings Menu” on page 165
& “Making Settings to Send and Receive Faxes on a Computer” on page 162
Sent Fax Quality Is Poor
❏ Clean the scanner glass.
❏ Clean the ADF.
❏ Change the Original Type setting on the control panel. If your originals contain both text and photos, select
Photo.
❏ Change the Density setting on the control panel.
❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
If you select Super Fine or Ultra Fine for a monochrome fax, and send the fax without using the Direct Send
feature, the printer may automatically lower the resolution.
❏ Enable the ECM setting on the control panel.
Related Information
& “Basic Settings Menu” on page 170
Faxes Are Sent at the Wrong Size
❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
Received Fax Quality Is Poor
❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Log from Job/Status to reprint the fax.
Related Information
& “Basic Settings Menu” on page 170
Received Faxes Are Not Printed
❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
Administrator's Guide
Fax Settings
177