Checking the Log for Server and Network Device
If trouble occurred in the network connection, you may be able to identify the cause by checking the log for the
mail server or the LDAP server or the status by using the system log for the network device, such as a router, or
commands.
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Select Settings on the home screen.
3. Select General Settings > Network Settings > Network Status.
4. Select Print Status Sheet.
5.
Check the message, and then print the network status sheet.
6. Close the screen.
e screen automatically closes aer a specic length of time.
Checking the Communication between Devices and Computers
Checking the Communication Using a Ping Command - Windows
You can use a Ping command to make sure the computer is connected to the printer. Follow the steps below to
check the communication using a Ping command.
1. Check the printer's IP address for the communication that you want to check.
You can check this from the Network Status screen on the printer's control panel, a connection report, or the
IP Address column of a network status sheet.
2. Display the computer's command prompt screen.
Display the application screen, and then select Command Prompt.
3. Enter ‘ping xxx.xxx.xxx.xxx', and then press the Enter key.
Enter the printer's IP address for xxx.xxx.xxx.xxx.
Administrator's Guide
Solving Problems
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