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Power and Control Panel Problems
Power Does Not Turn On
Hold down the
P
button for a little longer.
Make sure the power cord is securely plugged in.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn
o
the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Printer Does Not Print
Check the following if the printer does not operate or prints nothing.
When the user feature restriction is enabled, a user ID and password are required to print. If you do not know
the password, contact your printer administrator.
For Mac OS X, the printer may not print when the user feature restriction is enabled. Contact your printer
administrator.
Connect the interface cable securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
If you are using the printer over a network, make sure the printer is connected to the network. See the Network
Guide for details.
If you are printing a large image, the computer may not have enough memory. Print the image at a lower
resolution or a smaller size.
In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs.
Cancel printing if necessary.
Make sure the printer is not oine or pending.
If the printer is
oine
or pending, clear the
oine
or pending setting from the Printer menu.
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
User's Guide
Solving Problems
154
154


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