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Error Messages Solutions
Combination of the IP address and the subnet
mask is invalid. See your documentation.
See the Network Guide.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
Related Information
& Contacting Epson Support” on page 189
& “Installing the Optional Units” on page 178
& “Replacing Maintenance Rollers in Paper Cassette 1” on page 111
& “Replacing Maintenance Rollers in Paper Cassette 2 to 4” on page 115
& “Installing Applications” on page 137
& “Updating Applications and Firmware” on page 137
Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the
button, and then selecting Job History. See the following table to nd the problem and
its solution.
Code Problem Solution
001 The product was turned o by a power failure. -
106 Cannot print from the computer due to the access
control settings.
Contact your printer administrator.
107 User authentication failed. The job has been
canceled.
Contact your printer administrator.
108 Condential job data was deleted when the product
was turned
o.
-
109 The received fax was already deleted. -
110 The job was printed on one side only because the
paper loaded does not support double sided
printing.
If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
201 The memory is full.
Print received faxes from Job Monitor in Job
Storage.
Delete received faxes saved in the inbox from Job
Storage in Status Menu.
If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
Divide your originals in two or more to send them
in several batches.
User's Guide
Solving Problems
140
140


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