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E-Web Print (for Windows Only)........... 134
EPSON Soware Updater.................135
EpsonNet Cong.......................135
Uninstalling Applications...................135
Uninstalling Applications - Windows.........135
Uninstalling Applications - Mac OS X........136
Installing Applications.....................137
Updating Applications and Firmware..........137
Solving Problems
Checking the Printer Status..................139
Checking Messages on the LCD Screen. . . . . . . 139
Error Code on the Status Menu.............140
Checking the Printer Status - Windows.......144
Checking Printer Status - Mac OS X.........144
Removing Jammed Paper...................144
Removing Jammed Paper from the Front
Cover (A)............................ 145
Removing Jammed Paper from the Rear
Paper Feed (B1). . . . . . . . . . . . . . . . . . . . . . . . 146
Removing Jammed Paper from the Front
Paper Feed Slot (B2). . . . . . . . . . . . . . . . . . . . . 146
Removing Jammed Paper from the Paper
Cassette (C1/C2/C3/C4)..................147
Removing Jammed Paper from Rear Cover 1
(D1) and Rear Cover 2 (D2)...............148
Removing Jammed Paper from the Rear
Cover (E) of the Optional Paper Cassette Unit. . 149
Removing Jammed Paper from the ADF (F). . . 150
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 152
Original Does Not Feed in the ADF. . . . . . . . . .153
Power and Control Panel Problems............154
Power Does Not Turn On.................154
Power Does Not Turn O.................154
LCD Screen Gets Dark...................154
Printer Does Not Print.....................154
Printout Problems........................155
Print Quality Is Poor.................... 155
Copy Quality Is Poor....................156
An Image of the Reverse Side of the Original
Appears in the Copied Image..............157
e Position, Size, or Margins of the Printout
Are Incorrect..........................157
Paper Is Smeared or Scued...............157
Printed Characters Are Incorrect or Garbled. . . 158
e
Printed Image Is Inverted..............159
e Printout Problem Could Not be Cleared. . . 159
Printing Is Too Slow.......................159
Cannot Start Scanning.....................159
Scanned Image Problems...................160
Scan Quality Is Poor.....................160
Characters Are Blurred...................161
An Image of the Reverse Side of the Original
Appears in the Scanned Image............. 161
Moiré (Cross-Hatch) Patterns Appear in the
Scanned Image.........................161
Scanning Area or Direction Is Not Correct. . . . 162
e Scanned Image Problem Could Not be
Cleared..............................162
Other Scanning Problems...................162
umbnail
Preview Does Not Work Properly. . .162
Scanning Is Too Slow....................163
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 163
Problems when Sending and Receiving Faxes. . . . .163
Cannot Send or Receive Faxes..............163
Cannot Send Faxes......................164
Cannot Send Faxes to a Specic Recipient. . . . . 165
Cannot Send Faxes at a Specied Time....... 165
Cannot Receive Faxes....................165
Memory Full Error Occurs................165
Sent Fax Quality Is Poor..................166
Faxes Are Sent at the Wrong Size............166
Received Fax Quality Is Poor...............167
Cannot Receive A3 Size Faxes..............167
Received Faxes Are Not Printed............ 167
Other Faxing Problems.....................167
Cannot Make Calls on the Connected
Telephone............................167
Answering Machine Cannot Answer Voice
Calls................................168
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 168
Other Problems..........................168
Slight Electric Shock when Touching the
Printer...............................168
Operation Sounds Are Loud...............168
e Date and Time Are Incorrect........... 168
Memory Device Is not Recognized..........169
Cannot Save Data to a Memory Device.......169
Forgot Your Password....................169
Application Is Blocked by a Firewall (for
Windows Only)........................169
Appendix
Technical Specications....................170
Printer
Specications
....................170
Scanner Specications...................170
Interface Specications...................171
User's Guide
Contents
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