590240
169
Zoom out
Zoom in
Previous page
1/210
Next page
Paper Cassette 2 is not displayed on the printer driver
After installing the optional paper cassette, you need to enable the cassette on the printer driver.
& “Enabling the optional cassette on the printer driver” on page 126
Paper is improperly loaded
If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off
and gently remove the paper. Then turn the product on and reload the paper correctly.
Paper is not ejected fully or is wrinkled
If the paper does not eject fully, press the button indicated on the control panel to eject the paper. If the paper is
jammed inside the product, remove it by referring to the following section.
& “Paper Jams” on page 156
If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.
The Product Does Not Print
All lights are off
Press the P button to make sure the product is on.
Make sure that the power cord is securely plugged in.
Make sure that your outlet works and is not controlled by a wall switch or timer.
The control panel or lights are on
Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
If you are using the USB interface, make sure your cable meets the USB or Hi-Speed USB standards.
If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to
your computer without the USB hub.
If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
User’s Guide
Troubleshooting for Printing/Copying
169
169


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Epson WorkForce Pro WF-5690DW at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Epson WorkForce Pro WF-5690DW in the language / languages: English as an attachment in your email.

The manual is 2,74 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Epson WorkForce Pro WF-5690DW

Epson WorkForce Pro WF-5690DW Installation Guide - English - 9 pages

Epson WorkForce Pro WF-5690DW Installation Guide - German - 9 pages

Epson WorkForce Pro WF-5690DW User Manual - German - 228 pages

Epson WorkForce Pro WF-5690DW User Manual - Dutch - 223 pages

Epson WorkForce Pro WF-5690DW Installation Guide - Dutch - 9 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info