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& “Horizontal banding” on page 163 & “Vertical banding or misalignment” on
page 163
& “Incorrect or missing colors” on page 164
& “Blurry or smeared print” on page 164
Horizontal banding
Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
Run the Nozzle Check utility and then clean any print heads which produced a defective nozzle check result.
& “Checking the Print Head Nozzles” on page 126
If the problem does not improve, run the Print Head Alignment utility.
& “Aligning the Print Head” on page 130
For best results, use up ink cartridge within six months of opening the package.
Try to use genuine Epson ink cartridges.
Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 24
If a moire (cross-hatch) pattern appears on your copy, change the Zoom setting in the LCD menu or shift the
position of your original.
If there is problem with copy quality, clean the surface of the scanner glass.
& “Cleaning the exterior of the product” on page 133
Vertical banding or misalignment
Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed.
Make sure the printable side (the whiter or glossier side) of the paper is face down in the paper cassette.
User’s Guide
Troubleshooting for Printing/Copying
163
163


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