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If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from
your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to
your computer without the USB hub.
If you are connecting the product to your computer via a USB hub, make sure the USB hub device is recognized by
your computer.
If you are trying to print a large image, your computer may not have enough memory. Try reducing the resolution
of your image or printing the image at a smaller size. You may need to install more memory in your computer.
Users of Windows can clear any stalled print jobs from the Windows Spooler.
& “Canceling printing” on page 31
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 77
Increasing the Print Speed (For Windows Only)
Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is
slow. Click the Extended Settings button on your printer driver’s Maintenance window.
User’s Guide
Troubleshooting for Printing/Copying
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